Equifax Live Chat

How to chat with Equifax by GetHuman

https://help.equifax.com/app/chat/chat_launch
Live Chat with Equifax Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 3 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Equifax has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I need to know when my credit report will show up? I’m trying to buy a house and they n...
Someone opened a bank account with my name*SSN. I was told to call you to put a freeze...
Equifax is mixing my credit file with another. I sent over documentation proving mt ide...
Hi there is fraudulent activity on my part and I need documents on my credit report and...
I want to cancel my Equifax, please call me back
I need some old addresses removed from my credit profile. I've previously sent a letter...
I had applied for call loan back in April **** and was denied due to wrong information...
I need you to unfreeze my credit
I need to dispute the matter in collections. Aro inc. I’ve tried numerous times to solv...
error on my account that doesn't have a company tied to it. I cannot figure out why the...
My credit score wont update, it saying log into once daily. I don't know what once dail...
To speak about my information
Help me with my issue

Equifax Live Support Statistics

Live chat starting pointhttps://help.equifax.com/app/chat/chat_launch
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:15pm
Average wait3
Current wait3
Rank (overall)5
Alternate methodsphone or chat or email or facebook or web
Quality of communication78%
Quality of help73%
Customer votes33,079
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-846-5279

Chatting with Equifax Customer Service

Live chat with Equifax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Equifax about. We can usually help ensure a better outcome. This is the best way to live chat with Equifax because 187,800 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Equifax usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://help.equifax.com/app/chat/chat_launch are used to handling Unfreeze Credit, Freeze Credit, Locked Account, Dispute a Charge, Credit Score Change and other customer service issues. When you chat with Equifax agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Equifax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Equifax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Equifax

While Equifax does offer live chat as a way to get help, they also have a phone number. In total, there are 17 ways to get in touch with them. The best phone number for Equifax is their 800-846-5279 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Equifax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Equifax and GetHuman affiliated?

GetHuman and Equifax have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Equifax Contact Info

Information that GetHuman and its users have gathered about how to best reach Equifax
Equifax Phone NumberMore Equifax Contact Info

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