DHL Live Chat

How to chat with DHL by GetHuman

With Customer service
DHL does not offer chat-based customer service help, but fortunately, you can still talk to a live agent using their phone number instead.

Topics from recent customer chat windows

My shipment is on hold and says Exception I just want to know what that means
They said I have a incorrect address, that’s my right address, Everytime DHL is the car...
Package tracking isn't being updated and I don't know expected delivery date.
My Order * ********** has not been received after showing arrival January ** at the*war...
DHL tracking * shows a long number not ** digits. Have been on the phone with customer...
Order sent through DHL was sent ith tracking number that returns no results. Tracking n...
DHL is saying my home address is wrong and will not let me correct it.
Can I have Human resources number please
We are in Scalea, Italy. Our package was supposed to be delivered last Saturday. They a...
I lost ny tracking numberfor a package to be delivered on ********. Can you help me wit...
Package shows delivery in St Croix on the **nd. Still has not been delivered? No one...
Why is my package on hold? I paid for express shipping and it was supposed to be delive...
I've received a message said my address is wrong. This is the same address I've been us...
I have been given the runaround about a delivery overseas which is not one of dhl’s pop...
Help me with my issue

Chatting with DHL Customer Service

GetHuman always knows the way to live chat with a company like DHL when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 15,234 customers have searched for DHL live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your DHL customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other DHL customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with DHL is because they have Track order, Issue with order, Complaint, Lost package, Make a shipment and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or web information for your specific problem. It's hard to tell if companies like DHL offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting DHL with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting DHL

While DHL does not offer live chat, they do have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for DHL is their 800-225-5345 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact DHL? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are DHL and GetHuman affiliated?

GetHuman and DHL have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

DHL Contact Info

Information that GetHuman and its users have gathered about how to best reach DHL
DHL Phone NumberMore DHL Contact Info

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