Audible.com Live Chat

How to chat with Audible.com by GetHuman

https://www.audible.com/contactus/ref=CUD_US_Corp_page1
Live Chat with Audible.com Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Audible.com has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Loretta Lynn coal miners daughter was deleted from library and would like credit
It didnt cancel my free trial and i got charged i never even used it tbh.
For audible, tried calling--person had inadequate English and was not able to help.Afte...
thought I canceled my account roughly a year ago and I have been charged every month si...
I thought I canceled my account roughly a year ago and I have been charged every month...
I've been trying to cancel the AUDIBLE account since summer of last year and I have ema...
I want an audiobook returned.*I tried listening to it but it just doesn’t catch my atte...
My aunt just gifted me to great audible books but I didn’t download them because I alre...
My library is empty even though I bought a lot of books.
Return Will book. Not happy with this book at all.
I logged in to audible.com. However, I'm missing the top line so (for example) I can't...
Please can you exchange * books for me? . ** *. THE DOVEKEEPERS. * . * *. CAPTAIN...
I’m new to audible. I sent a gift book to a friend and I typed his email address in wro...
I was given a refund then charged the same amount later the same day
Help me with my issue

Audible.com Live Support Statistics

Live chat starting pointhttps://www.audible.com/contactus/ref=CUD_US_Corp_page1
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:30pm
Average wait1
Current wait3
Rank (overall)4
Alternate methodsphone or twitter or chat or email or web
Quality of communication59%
Quality of help52%
Customer votes53,038
Information last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-283-5051

Chatting with Audible.com Customer Service

Live chat with Audible.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Audible.com about. We can usually help ensure a better outcome. This is the best way to live chat with Audible.com because 15,900 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Audible.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.audible.com/contactus/ref=CUD_US_Corp_page1 are used to handling Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. When you chat with Audible.com agents, they are most likely chatting with you from their call center located in Tampa, FL or El Salvador. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Audible.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Audible.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Audible.com

While Audible.com does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Audible.com is their 888-283-5051 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Audible.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Audible.com and GetHuman affiliated?

GetHuman and Audible.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Audible.com Contact Info

Information that GetHuman and its users have gathered about how to best reach Audible.com
Audible.com Phone NumberMore Audible.com Contact Info

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