Chat Support

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Chat with here, but also check out our other ways to reach them.

This was voted the best of all chat options, but not best overall - click here to find the best way to contact

Did chatting with solve your problem?

We customers can share with each other and together improve support. If you chatted with but still have a problem, read below.
Yes - problem solved
No - not solved
   How many minutes did you wait for an agent (blank if not helped)?    Save
Here are some recent remarks from other customers who tried chatting at
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   Always happy to refund books, always been polite and efficient
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   No response at all form the chat
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   No wait. Connected and chatting almost immediately.
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   I was the having a download issue and the woman on the other end sorted it in about 45 second...
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   They refused to help me and refused to transfer me to someone who could. they also refused to...
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Other ways to contact besides chat

If the above information did not help you, there are other ways to contact - below are the top ones according to customers
  Contact information Avg wait User rating Recommendations

You can also see all contact information - we usually know much more than just chat options

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All of the information, time-savers, and workarounds found on this site are contributed and voted for by customers just like you. The more of us that work together and use this website, the better the information gets. So go on - share it far and wide!

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