Why should I comment about customer care at http://shop.advanceautoparts.c...?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Advance Auto Parts customer.
Second, we need to keep companies like Advance Auto Parts in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.
This is really the only chat window we have for Advance Auto Parts at this time. Just know that we never stop searching and compiling the best chat windows that you suggest to us. If you happen to find one, please consider sharing it here so other Advance Auto Parts customers like you can find it next time. Suggest a Chat Window