AT&T Wireless Live Chat

How to chat with AT&T Wireless by GetHuman

http://www.att.com/econtactus/
Live Chat with AT&T Wireless Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 52 minutes.
  • Current estimated wait time for an agent to join your chat window is 82 mins.
Despite the fact that AT&T Wireless has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I paid my boyfriend's fone and I just paid $**.** but it still isn't activated please h...
My phone was hacked through nfc or my router.
There is a fiber optic cable down in my backyard. Both the gas and electric company and...
Accidentally let my prepaid flip phone (and my wife's) expire by * days. Between us, we...
My iPad ** cellular service stopped working. it does work with Wi-Fi
I am unable to unlock my phone from the AT&T network
I get DIRECTV Stream and Max with my wireless plan. Yesterday, I had trouble getting th...
Overcharge $** & add a line
My email has been hacked and family and friends from all over the country from my conta...
My new cell service carrier, Mint, claims that AT&T put a carrier lock on my phone (Sam...
My cousin Jeri Friedman who lives at **** SE Ridgewood Street, Port Saint Lucie FL...
Cannot log in two my ADP account. No longer have phone number or email I provided with...
I want to check on price differences between current plan and another plan.
I need to clarify my bill, and see how much I owe
Help me with my issue

AT&T Wireless Live Support Statistics

Live chat starting pointhttp://www.att.com/econtactus/
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:30pm
Average wait52
Current wait82
Rank (overall)5
Alternate methodsphone or chat or web or facebook
Quality of communication48%
Quality of help69%
Customer votes71,362
Information last updatedMon Apr 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-331-0500

Chatting with AT&T Wireless Customer Service

Live chat with AT&T Wireless by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AT&T Wireless about. We can usually help ensure a better outcome. This is the best way to live chat with AT&T Wireless because 72,204 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AT&T Wireless usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.att.com/econtactus/ are used to handling Complaint, Overcharges on my account, Service or technical issue, Billing issue, Change or cancel service and other customer service issues. When you chat with AT&T Wireless agents, they are most likely chatting with you from their call center located in India or Philippines or Montana or Colorado. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AT&T Wireless offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AT&T Wireless with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AT&T Wireless

While AT&T Wireless does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for AT&T Wireless is their 800-331-0500 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AT&T Wireless? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AT&T Wireless and GetHuman affiliated?

GetHuman and AT&T Wireless have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

AT&T Wireless Contact Info

Information that GetHuman and its users have gathered about how to best reach AT&T Wireless
AT&T Wireless Phone NumberMore AT&T Wireless Contact Info

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

Which Companies Offer Chat-based Customer Service?

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!