AFLAC Live Chat

How to chat with AFLAC by GetHuman

https://customerservice.aflac.com/prweb/PRChat/app/AFLCSISelfService/frR8kJlwxzeXqls-ph8NR5rRqTrXBJtL*/!AFLCSISelfService/$CSAdvisor?
Live Chat with AFLAC Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that AFLAC has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I am not receiving billing-*Need to make a payment
One of my employees was canceled wanting to know why
Complaints about recruiter
Making sure issue is fixed. I received a letter from AFLAC dated October **, ****. Yes...
I want to pay my bill
I want to make a payment on my Cancer Policy.It would be nice to have a direct number t...
Make payment and talk to a live person
Talk to a live person
Talk to representative about making payment
My husband has short-term disability through his employer from you all and he is admitt...
I currently work at new beginnings day school in Logansport my last day is the **th and...
* your customer service *****!* I work and my time is valuable. Today I spent...
I have submitted all paperwork requested and death certificate of my husband I have nev...
I am the POA for Micheal L Nicholson. He receives residuals from his deceased wife's co...
Help me with my issue

AFLAC Live Support Statistics

Live chat starting pointhttps://customerservice.aflac.com/prweb/PRChat/app/AFLCSISelfService/frR8kJlwxzeXqls-ph8NR5rRqTrXBJtL*/!AFLCSISelfService/$CSAdvisor?
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:30pm
Average wait1
Current wait3
Rank (overall)5
Alternate methodsphone or web or twitter or chat
Quality of communication65%
Quality of help51%
Customer votes22,057
Information last updatedSat Apr 20 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-992-3522

Chatting with AFLAC Customer Service

Live chat with AFLAC by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AFLAC about. We can usually help ensure a better outcome. This is the best way to live chat with AFLAC because 16,668 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AFLAC usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://customerservice.aflac.com/prweb/PRChat/app/AFLCSISelfService/frR8kJlwxzeXqls-ph8NR5rRqTrXBJtL*/!AFLCSISelfService/$CSAdvisor? are used to handling Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. When you chat with AFLAC agents, they are most likely chatting with you from their call center located in Wilmington, DE or Dominican Republic. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AFLAC offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AFLAC with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AFLAC

While AFLAC does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for AFLAC is their 800-992-3522 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AFLAC? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AFLAC and GetHuman affiliated?

GetHuman and AFLAC have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

AFLAC Contact Info

Information that GetHuman and its users have gathered about how to best reach AFLAC
AFLAC Phone NumberMore AFLAC Contact Info

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