What Companies Can Do to Provide Better Customer Service

HomeConsumer blogOct 2006What Companies Can Do to Provide Better Customer Service
We recently asked consumers to tell us which features are important when calling any company for customer service. Over 4500 people participated in our survey and the results helped us to design standards for how phone systems should work. We will soon post these standards on our site and we will do monthly scoring for how each of the gethuman 500 rates based on these standards.

Thank you so much for your help.

Posted by GetHuman on Thu, 5 Oct 2006 8:41pm


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GetHuman has a FREE iPhone™ app

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Did You Know

Some companies are on Twitter™

Some companies now try to serve their customers' needs through Twitter™.

We are watching closely to try to keep you up to date on which companies do, and how you can reach them this way for faster service.
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