We are a consumer advocacy site focused on improving the face of customer service. This movement is powered by over one million consumers who are angry about bad service.
We demand high quality, prompt, human customer support, by friendly, qualified people who we can understand, and who can handle our call without putting us on hold or transferring us again and again.
We will reward companies with good service by buying more products and services from them, and telling our friends and families about them.
We will punish companies with bad service by cancelling our accounts with them and instead using one of their competitors who has better service.
The recent launch of this website was first covered by Bruce Mohl of the Boston Globe,
story here
Posted by GetHuman on Sat, 4 Feb 2006 4:43am