As if
Toyota doesn't have enough problems, the company recently has been called before Congress to answer questions whether they delayed releasing information about their many recalls.
Toyota President Akio Toyoda recently responded, claiming he will not appear at the Congressional hearing, claiming the company is working extremely hard, and has found solutions to most of the issues for which the cars have been recalled. In what's unfolding like the biggest business school case study since the Enron scandal,
Toyota has increased testing on all models, and has employed an independent agency to test the cars as well, along with employing more quality control experts. While we here at
Get Human have helped pile on the company in recent weeks, what's particiularly alarming to us is that the recalls affect 6 million cars in the US. That's a lot of customer complaints and potential lawsuits. Despite President Toyoda's refusal to appear before Congress, with that many Americans affected, we get the feeling this isn't going to be the last we hear of the story that doesn't seem to go away.
For more information about the recalls and
Toyota's struggles
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Posted by GetHuman on Wed, 17 Feb 2010 4:00pm