Relief for Frustration with Automated Phone Systems

Home » Customer service blog » Sep 2006 » Relief for Frustration with Automated Phone Systems

Every so often, we find someone who not only has a great take on the issue of frustrating phone systems, but also finds a poingnent and entertaining way to reflect it. Jeff Hoyt is one of those people. He produces a podcast called "Hoytus Interruptus." The show uses a technique he calls "lyrical storytelling" to put his comentaries to music.

When I listened, I laughed out loud, and so will you. Anyone who has ever been frustrated with automated phone systems will related to his latest peice called "Voice Jail." Visit http://www.hoytus.com/?p=21 and click on "Click Here to Listen." Trust me it will be worth your time.

Oh, I nearly forgot. This is even funnier / more ironic because Jeff is a voice actor whose voice is heard on hundreds of commercials along with a fair number of corporate IVR systems around the country.

Hope you like it!

Posted by gethuman on Tue, 5 Sep 2006 8:41pm


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