Gethuman spends a fair amount of time blogging about companies that use social media to help customers, mainly because people tend to find that it works.
Gethuman recently discovered that
Micorsoft has created a Twitter customer service page to help holiday requests.
Recent research shows companies on social networks has almost doubled from 23% to 44% since last year, and how the use of Twitter to boost customer engagement has gone up five-fold from 7% to 35%. The research, based on a survey of more than 1,100 companies and agencies, shows that companies who urge their staff to engage with social media for customer engagement are still in the minority, but this will surely become more commonplace during 2010 and beyond. As the holiday season looms continue to let the
Gethuman community know how companies use of various social media works for you
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Posted by GetHuman on Sat, 12 Dec 2009 12:37am