JetBlue: Following Your Tweets

David Friedman is a blogger for Cool Ideas, while at JFK Airport, waiting for his departure, he put his sunglasses down. He forgot to pick them up when boarding the plane. He Tweeted about it and to his surprise someone at JetBlue Airways saw it and investigated for him. Sadly, the JetBlue Airways employee didn't find the sunglasses, but did go look for them and then sent someone to Friedman's gate to give him an update.

Have you had any JetBlue Airways experiences using Twitter? About once a week Gethuman receives a report that JetBlue Airways has quickly responded to Tweets directed towards or about the airline.

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Posted by GetHuman on Thu, 28 Jan 2010 9:20pm