Facebook users angry over account shutdown problems

The gethuman community and the Internet at large have been expressing extreme dissatisfaction with social networking giant Facebook in recent days. The complaint: no access to Facebook accounts, and no further information from the company.

For a long time now, we've had very little to list in the way of Facebook customer support here on gethuman. The company does not actually have a phone number for users to call. Instead, it relies on all inquiries going through email. And while email has its place in the world of communication, users are becoming increasingly agitated that they can't speak to a person at Facebook. In addition to holding their contacts, conversations and other valuable information, users talk about Facebook acting as their job networking base while job searching.

The gethuman community would like to see Facebook take communication with its users more seriously. Not only because users often have very valuable input for an operation of that size, but also because users depend heavily on their Facebook accounts these days.

After all, isn't this a social networking platform? Or do we need to start calling Facebook the "anti-social networking platform"?

Facebook Phone Number & Customer Shortcuts, Ratings & More ›

Posted by GetHuman on Sat, 10 Oct 2009 2:56pm