It was Chase and I don't have this issue with the other cards I have either. Haven't figured out why. Yes, I plan to cancel my account, when I get all my credit bills and decide where to transfer the balance. I think, now that I'm not so frustrated, I'll also try to find out why that happened and discuss my experience with them.
Update: since my initial post, I also activated my husband's Chase card (independent of mine) and didn't have this experience at all. Wonder what it was about my card that triggered this process.
Chase Credit Cards customer service details »
Posted by gethuman on Mon, 22 Jan 2007 8:41pm
