Hi all. Sometimes our users contact us looking to go beyond the customer service team and reach to executives or customer relations personnel at a particular company. Here's a site that's helping the movement by providing this (and other) info for customer service issues in the travel industry:
http://csr.elliott.org/You'll find tricks to get to a human, names and numbers for executives and other company info for major travel companies. The site also provides articles on current customer service related issues for these companies.
Check it out!
Posted by gethuman on Mon, 14 Aug 2006 3:41pm