CEOs Mistakingly Think that Customer Service is Great

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Home » Consumer blog » May 2007 » CEOs Mistakingly Think that Customer Service is Great

Red Tape Chronicles is MSNBC.com's effort to unmask government bureaucracy, corporate sneakiness and outright scam artists. Check out their article on the corporate take on customer service:

"CEOs Think Customer Service is Great"

Posted by gethuman on Wed, 23 May 2007 9:51am

company	what they say	hold time
Reviews of companies from other GetHuman users
Experian	"Never got to talk to a person. I di..."	60 mins	-M..., 1 hr ago	more »
Amazon.com	"Couldn't find this number. Great h..."	1 min	-anon, 1 hr ago	more »
Express Scripts	"I needed my prescription filled rig..."	1 min	-H..., 2 hrs ago	more »
Verizon FiOS	"Reach a human in 1 minute, what a s..."	1 min	-h..., 2 hrs ago	more »
Paypal (UK)	"poor foreign agents who cannot unde..."	10 mins	-anon, 9 hrs ago	more »

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