Each year it seems more and more people are using
Amazon.com for their holiday shopping, and why not?
Amazon has hundreds of products and a strong community of customers offering suggestions and feedback on products. But
Gethuman has a haunch that it also has a lot to do with
Amazon's willingness to bend over backwards for its customers, especially in the holiday season.
A recent
Amazon.com shopper ordered iPod speakers for their sister's Christmas present, when he saw that they would not arrive in time for Christmas he called
Amazon's customer service who "immediately offered to ship a new set overnight for free". Don't mistake this for a fluke. An
Amazon customer service representative let
Gethuman know that they are "prioritizing all shipments, even super saver ones, with an estimated delivery date of December 24 or sooner".
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Posted by GetHuman on Tue, 22 Dec 2009 12:48am