Posted by gethuman on Fri, 29 Jan 2010 6:39pm
For all you Toyota owners out there, you are probably aware of the recall on eight models, due to a sticking accelerator. While dealers have been ordered to stop selling these select models (2009-2010 RAV4, 2009-2010 Corolla, 2009-2010 Matrix, 2005-2010 Avalon, 2007-2010 Camry, 2010 Highlander, 200... Read full story »
Toyota phone number & support, reviews & tips »
Posted by gethuman on Thu, 28 Jan 2010 9:20pm
David Friedman is a blogger for Cool Ideas, while at JFK Airport, waiting for his departure, he put his sunglasses down. He forgot to pick them up when boarding the plane. He Tweeted about it and to his surprise someone at JetBlue Airways saw it and investigated for him. Sadly, the JetBlue Airways ... Read full story »
JetBlue Airways phone number & support, reviews & tips »
Posted by gethuman on Wed, 27 Jan 2010 5:30pm
Gethuman volunteers are obsessed with finding customer service options for Facebook. On a daily basis we receive a lot of requests asking for assistance in contacting Facebook. While it's not a huge development, Gethuman was able to find a mailing address for Facebook. You may write to the company a... Read full story »
Facebook phone number & support, reviews & tips »
Posted by gethuman on Fri, 22 Jan 2010 5:59pm
This breaks from the usual tone of the Gethuman blog, but we were tipped off by Comcast customers that the company is providing a free download of Norton Security Suite at the Comcast Security Site. Both Windows and Mac versions are available Read full story »
Comcast phone number & support, reviews & tips »
Posted by gethuman on Thu, 21 Jan 2010 9:12pm
On June 3rd 2009 an Apple customer by the name of Mark became a proud parent of beautiful baby girl. A few days after her birth Mark was holding his daughter when a open container of soda spilled onto his MacBook; "I was holding her, rocking back and forth. Right into an errant drink, right into an ... Read full story »
Apple Care phone number & support, reviews & tips »
Posted by gethuman on Wed, 20 Jan 2010 6:24pm
Marc Pachtman is a lawyer in Boothwyn, PA, and over the past three years he has become increasingly irritated with what Comcast customer service reps were telling him, and the service he was being provided. First, he called Comcast to question charges he had received. The phone representative agreed... Read full story »
Comcast phone number & support, reviews & tips »
Posted by gethuman on Sat, 16 Jan 2010 7:03pm
Yesterday, The Department of Transportation released a new website to report any terrible airline experiences a customer might have. The Department issued the following statement "This updated web site is part of our ongoing effort to improve resources for consumers and ensure that airline passenger... Read full story »
US Airways phone number & support, reviews & tips »
Posted by gethuman on Fri, 15 Jan 2010 12:04am
A few days ago we reported problems the Google and T-Mobile partnership was having with providing technical support for its customers. Both Google and T-Mobile have revealed they will be charging customers an Early Termination Fee (ETF) if they break their contract after an initial 14 days.
A st... Read full story »
T-Mobile phone number & support, reviews & tips »
Posted by gethuman on Tue, 12 Jan 2010 9:53pm
Yesterday,National Public Radio interviewed US IRS Commissioner Douglas Shulman. In the segment Shulman discussed a number IRSrelated topics, but one that he continually emphasized was improving customer service. Shulman stressed the importance of customer service for any company, but especially fo... Read full story »
US IRS phone number & support, reviews & tips »
Posted by gethuman on Mon, 11 Jan 2010 7:55pm
Google has become a way of life for most of us. We use their search engine, their free e-mail service, the company's name has even become a synonym with the act of finding information on a subject. So it's no surprise that people expect a lot from Google. This past week Google revealed it's Nexus On... Read full story »
Google phone number & support, reviews & tips »
Posted by gethuman on Thu, 7 Jan 2010 9:06pm
Yesterday, Gethuman reported that a number of banks have two kinds of customer service. The standard "wait on the phone" kind that most of us get and an "executive" branch that administered much faster results. Well it turns out banks are not the whole ones using this tier system. AT&T also has an E... Read full story »
AT&T phone number & support, reviews & tips »
Posted by gethuman on Wed, 6 Jan 2010 10:01pm
Do banks have two kinds of Customer Service? It would appear they do; one for the bulk of their customers and another for the high rollers. A blogger named Kelly had her Chase credit card rate raised for no reason. Kelley quickly used to normal customer service methods to contact Chase with no resul... Read full story »
Chase phone number & support, reviews & tips »
Posted by gethuman on Tue, 5 Jan 2010 2:50am
The volunteers at Gethuman are kind of obsessed with Facebook but not for the reason you might think. Facebook claims to have 350 million users yet the social networking site offers very little in customer service to those millions . Gethuman volunteers have spent hours mining for some direct link ... Read full story »
Facebook phone number & support, reviews & tips »
Posted by gethuman on Fri, 1 Jan 2010 6:28pm
It is officially 2010. The last ten years has seen such tremendous advancements in telecommunications and the construction of an infrastructure for massive connection. Millions of people now carry around cell phones and use sites like Facebook. As consumers we require choice and accessibility from c... Read full story »
Time Warner Cable phone number & support, reviews & tips »
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Some companies are on Twitter™
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Some companies now try to serve their customers' needs through Twitter™.
We are watching closely to try to keep you up to date on which companies do,
and how you can reach them this way for faster service.
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