Red Tape Chronicles is MSNBC.com's effort to unmask government bureaucracy, corporate sneakiness and outright scam artists. Check out their article on the corporate take on customer service:"CEOs Think Customer Service is Great"
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Posted by gethuman on Wed, 23 May 2007 9:51am
In a recent press release, Verizon announced the expansion of its "Easy 0" service. Easy 0 is now available to Verizon customers in New York, New Jersey, Massachusetts, Maine, Vermont, New Hampshire, Virginia, West Virginia, Maryland, Delaware, Pennsylvania and Washington, D.C.I think it would be he...
Verizon customer service details »
Read more about Companies Should Publish Their Customer Service Phone Trees Like Verizon »
Posted by gethuman on Mon, 14 May 2007 9:51am