The GetHuman customer service blog, March 2007

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Home » Consumer blog » Mar 2007

How to Get Better Customer Service Once Speaking to a Rep

Posted by gethuman on Mon, 26 Mar 2007 7:51am

MSNBC recently did a piece about how to get better customer service once you get to a human. Read full story »

How to Report Phishing Scams

Posted by gethuman on Wed, 21 Mar 2007 7:51am

RottenPhish is a database of email contacts for where you can report "phishing" attacks. The term "phishing" is used to describe an email which "appears" to come from some legitimate company asking you to update your account information, but then when you click on the link in their email, instead of... Read full story »

How to Improve Customer Service

Posted by gethuman on Sat, 17 Mar 2007 9:51am

Here's a new blog that you might want to check out. It provides information about customer service and gives tips on how to improve it.www.serviceuntitled.com Read full story »

Figure Out Who Called when Caller ID says Unknown

Posted by gethuman on Sat, 10 Mar 2007 9:51am

When the phone is ringing and caller ID says "Name Unavailable," this site helps you figure out who's calling and what they want: http://whocalled.us/. Read full story »

Customer Service Callback from Amazon

Posted by gethuman on Wed, 7 Mar 2007 9:51am

I just tried out Amazon.com's "Call me" feature from their website, which allows consumers to request, via the Internet, a call back from a customer service rep. The site claims the following:- No waiting They'll connect you directly with a Customer Service Associate,- No delays as long as you're lo... Read full story »

Amazon.com phone number & support, reviews & tips »

older articles

Reviews of companies from other GetHuman users

companywhat they sayhold time 
AT&T "AT&T says we were slammed -- anothe..." 45 mins -anon, 4 hrs ago more »
Tracfone "Worthless customer support. Account..." 999 mins -e..., 5 hrs ago more »
Continental Airlines "Average "I can't help you" attitude..." 6 mins -h..., 16 hrs ago more »
DirecTV "Saying "tech support" 2x worked. Pe..." 2 mins -anon, 20 hrs ago more »
UPS "EXTREMELY DISRESPECTFUL EXTREMELY U..." 45 mins -anon, 21 hrs ago more »

Did you know...

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No need to call information, the app opens right to company search, and within a few taps, you're ready to call with the shortcut you need.



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