Today the gethuman team releases our first report card on the gethuman 500, rating each of the most commonly called 500 organizations on customer service telephone systems.The gethuman standard specifies how customer service phone systems should work. This standard was developed over the past f...
Read more about Top 500 Companies Rated by Customer Service »
Posted by gethuman on Mon, 20 Nov 2006 8:41pm
During the last 20 year,the Federal Trade Commission (FTC) has implemented a number of rules that regulate the outbound calling area. These regulations were strongly opposed by the folks that were doing the outbound calling. They whined like stuck pigs, claiming that these regulations would destroy ...
Read more about Top Ten Irritations for Customers who Call for Tech Support »
Posted by gethuman on Wed, 15 Nov 2006 8:41pm
