The GetHuman customer service blog, November 2006

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Top 500 Companies Rated by Customer Service

Posted by gethuman on Mon, 20 Nov 2006 8:41pm

Today the gethuman team releases our first report card on the gethuman 500, rating each of the most commonly called 500 organizations on customer service telephone systems.The gethuman standard specifies how customer service phone systems should work. This standard was developed over the past f... Read full story »

Top Ten Irritations for Customers who Call for Tech Support

Posted by gethuman on Wed, 15 Nov 2006 8:41pm

During the last 20 year,the Federal Trade Commission (FTC) has implemented a number of rules that regulate the outbound calling area. These regulations were strongly opposed by the folks that were doing the outbound calling. They whined like stuck pigs, claiming that these regulations would destroy ... Read full story »

older articles

company	what they say	hold time
Reviews of companies from other GetHuman users
Continental Airlines	"Average "I can't help you" attitude..."	6 mins	-h..., 8 hrs ago	more »
DirecTV	"Saying "tech support" 2x worked. Pe..."	2 mins	-anon, 12 hrs ago	more »
UPS	"EXTREMELY DISRESPECTFUL EXTREMELY U..."	45 mins	-anon, 13 hrs ago	more »
Hampton Inn	"No-One answered.. Mad as hell right..."	45 mins	-anon, 20 hrs ago	more »
Verizon FiOS	"Trying to register on Verizon.net, ..."	30 mins	-anon, 1 day ago	more »

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