A user wrote me with this story:"I called [Bank of America's] toll free number for information about one of my accounts and was doing fine with the voice responses. I have two Siberian Huskies and one of them howled at just the wrong (right) time. The voice response came back and said 'Did you say l...
Bank of America customer service details »
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Posted by gethuman on Mon, 19 Jun 2006 3:41pm
Short answer: Because we don't have one.This is a question that I've been asked in several forums and I thought I'd share the reason here to help clarify. First of all please consider that we aren't a company and don't have any "customers" exactly. However, we try very hard to treat our users the ...
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Posted by gethuman on Sat, 3 Jun 2006 3:41pm