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Make the customer service rep laugh

Posted by gethuman on Fri, 26 May 2006 7:41am

Hi all. I thought I'd share a humorous suggestion that one of our users made. N. Cruz wrote: "If I have to wait over 4 minutes or so, when someone finally picks up, I say 'Gee, I had to wait so long, I forgot why I called.' This usually elicits a small laugh out of them. I do it to lighten the con... Read full story »

A word from the gethuman customer service database project manager

Posted by gethuman on Mon, 15 May 2006 3:41pm

Hi everyone. Just thought I'd introduce myself via our blog. I'm the project manager for gethuman.com and have been working with Paul to manage the site and assisting the volunteers with their work for several months now. It's been a great experience so far and I've really enjoyed hearing from all o... Read full story »

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Tracfone	"Instant answer, was very helpful."	1 min	-m..., 7 hrs ago	more »
Abercrombie & Fitch (A...	"I am appalled that the kids that wo..."	5 mins	-anon, 10 hrs ago	more »

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