gethuman customer service blog, May 2006

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Make the customer service rep laugh

Hi all. I thought I'd share a humorous suggestion that one of our users made. N. Cruz wrote: "If I have to wait over 4 minutes or so, when someone finally picks up, I say 'Gee, I had to wait so long, I forgot why I called.' This usually elicits a small laugh out of them. I do it to lighten the con...

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Posted by gethuman on Fri, 26 May 2006 7:41am

A word from the gethuman customer service database project manager

Hi everyone. Just thought I'd introduce myself via our blog. I'm the project manager for gethuman.com and have been working with Paul to manage the site and assisting the volunteers with their work for several months now. It's been a great experience so far and I've really enjoyed hearing from all o...

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Posted by gethuman on Mon, 15 May 2006 3:41pm

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