<?xml version="1.0" encoding="utf-8"?>
<feed xmlns="http://www.w3.org/2005/Atom">
<title>Customer service news and updates from gethuman.com</title>
<link href="http://gethuman.com/atom" ></link>
<id>urn:uuid:7d5bf69f-aa1a-0fb0-da98-a7e747d50ac4</id>
<description type="html" ><![CDATA[Customer service news, blog articles, stories, reviews and tips from other customers for companies worldwide from gethuman]]></description>
<image><title>Customer service news and updates from gethuman.com</title>
<link>http://gethuman.com/atom</link>
<url>http://gethuman.com/images/gethuman-hands50.gif</url>
</image>
<entry>
<title>AT&amp;T review by lbh</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AT-T/28651/" ></link>
<id>urn:uuid:f562efbd-b471-b2d8-933f-6457d0cdd9c2</id>
<updated>2012-05-16T20:25:04+00:00</updated>
<summary type="html" ><![CDATA[AT&T rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Less than a minute to pick up and then less than 5 to tranfer from Texas to MS. I had been on hold for 68 minutes before using GETHUMAN]]></summary>
</entry>
<entry>
<title>Wrangler Jeans Co. review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Wrangler-Jeans-Co/28650/" ></link>
<id>urn:uuid:4b5e1686-1675-c728-e7d7-35cd6995f072</id>
<updated>2012-05-16T19:53:26+00:00</updated>
<summary type="html" ><![CDATA[Wrangler Jeans Co. rating from customer: 0.0 out of 5: Horrible.  Comments from customer: Got an answering machine ]]></summary>
</entry>
<entry>
<title>Aetna Member Services review by Geedavey</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Aetna-Member-Services/28649/" ></link>
<id>urn:uuid:3f7432f3-66a6-e43c-af31-07fea614425a</id>
<updated>2012-05-16T19:43:45+00:00</updated>
<summary type="html" ><![CDATA[Aetna Member Services rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I said "representative", then I entered my member ID, and then said "representative" again. I was sent quickly to a "concierge" who took good care of me.]]></summary>
</entry>
<entry>
<title>Frontier Communications review by Frontier sucks</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Frontier-Communications/28646/" ></link>
<id>urn:uuid:26dc07a8-3685-3cac-933f-d4f6a3d49671</id>
<updated>2012-05-16T19:11:23+00:00</updated>
<summary type="html" ><![CDATA[Frontier Communications rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Always raise my bill EVEN with a 2 year contract. changed my plan, had unlimited long distance and now have only 30 minutes, never told they changed it. i don't use bad words but frontier is f*cking horrible.]]></summary>
</entry>
<entry>
<title>Hewlett-Packard (HP) review by icomeanon</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Hewlett-Packard-HP/28644/" ></link>
<id>urn:uuid:7babd1e1-9b5c-98de-da34-5fbe24728e1a</id>
<updated>2012-05-16T18:52:27+00:00</updated>
<summary type="html" ><![CDATA[Hewlett-Packard (HP) rating from customer: 2.0 out of 5: Poor.  Comments from customer: I got transferred 4 times. I needed help with a flash drive and somehow ended in printer support. Turns out they won't support this product over the phone. Only by email. What a terrible system. Why can't they support the products they sell?!!?]]></summary>
</entry>
<entry>
<title>Homeeverything.com review by Alan G sawyer</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Homeeverything-com/28643/" ></link>
<id>urn:uuid:b02a55a0-b820-7358-75c9-6ac955d7836b</id>
<updated>2012-05-16T18:39:58+00:00</updated>
<summary type="html" ><![CDATA[Homeeverything.com rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Cannot contact homeeverthing]]></summary>
</entry>
<entry>
<title>Homeeverything.com review by Alan</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Homeeverything-com/28640/" ></link>
<id>urn:uuid:f7b05244-320b-694f-27f2-a75541994a63</id>
<updated>2012-05-16T18:37:09+00:00</updated>
<summary type="html" ><![CDATA[Homeeverything.com rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I need to contact Homeeverything.com  The number given for customer service is not accessable.   I need a contact number.]]></summary>
</entry>
<entry>
<title>Visiondecor.com review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Visiondecor-com/28639/" ></link>
<id>urn:uuid:dde49bc9-5fe6-ba87-9080-3a032fb2a585</id>
<updated>2012-05-16T18:18:41+00:00</updated>
<summary type="html" ><![CDATA[Visiondecor.com rating from customer: 1.0 out of 5: Horrible.  Comments from customer: tHEY DON'T ANSWER THE PHONE]]></summary>
</entry>
<entry>
<title>Dept of Florida Department of Children &amp; Families review by Mammaw04</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Dept-of-Florida-Department-of-Children-Families/28636/" ></link>
<id>urn:uuid:442556bd-809d-9724-4486-86e0b0727ac0</id>
<updated>2012-05-16T17:51:07+00:00</updated>
<summary type="html" ><![CDATA[Dept of Florida Department of Children & Families rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Tried for 3 days to get through to the Access phone lines. Found this phone number on-line. Absolutely FABULOUS assistance with the representative that answered. She was courteous, helpful and informational. No longer am I frustrated with FDCFS. ]]></summary>
</entry>
<entry>
<title>Overstockjeweler.com review by Keni</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Overstockjeweler-com/28634/" ></link>
<id>urn:uuid:fdc20df1-5d3e-adb1-944c-96d6ca948c21</id>
<updated>2012-05-16T17:32:18+00:00</updated>
<summary type="html" ><![CDATA[Overstockjeweler.com rating from customer: 5.0 out of 5: Excellent.  Comments from customer: good service]]></summary>
</entry>
<entry>
<title>Bank of America review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Bank-of-America/28633/" ></link>
<id>urn:uuid:ae99881b-75a0-bc0c-f4bf-e2a98a77ef9f</id>
<updated>2012-05-16T17:27:21+00:00</updated>
<summary type="html" ><![CDATA[Bank of America rating from customer: 5.0 out of 5: Excellent.  Comments from customer: it works!]]></summary>
</entry>
<entry>
<title>Globe Life Insurance review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Globe-Life-Insurance/28632/" ></link>
<id>urn:uuid:c54ec86d-f7a8-3e6a-dfd9-a4ffb2350f19</id>
<updated>2012-05-16T17:26:11+00:00</updated>
<summary type="html" ><![CDATA[Globe Life Insurance rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Service was quick, professional and friendly.]]></summary>
</entry>
<entry>
<title>Contractors State Licensing Board (CSLB) review by 1-2-9 is my savior!</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Contractors-State-Licensing-Board-CSLB/28631/" ></link>
<id>urn:uuid:10452c17-eefc-3ec4-d5de-66550bd73e41</id>
<updated>2012-05-16T17:22:39+00:00</updated>
<summary type="html" ><![CDATA[Contractors State Licensing Board (CSLB) rating from customer: 0.0 out of 5: Horrible.  Comments from customer: i've called this number numerous times, 1-2-9 was the only option that led me to a live representative! thaaank you!]]></summary>
</entry>
<entry>
<title>Forzieri.com review by Fox</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Forzieri-com/28629/" ></link>
<id>urn:uuid:bfdb9520-8623-9380-289a-0df1273adfb6</id>
<updated>2012-05-16T17:02:01+00:00</updated>
<summary type="html" ><![CDATA[Forzieri.com rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Phone hours are not 24/24h but visible on their website. Service was great! You are speaking directly to an operator in their Italian headquarter for no cost!]]></summary>
</entry>
<entry>
<title>Comcast (Xfinity) review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Comcast-Xfinity/28628/" ></link>
<id>urn:uuid:5e8e7889-1f89-34af-39e3-8f1558422fc3</id>
<updated>2012-05-16T16:48:26+00:00</updated>
<summary type="html" ><![CDATA[Comcast (Xfinity) rating from customer: 4.0 out of 5: Good.  Comments from customer: helpful once i got to the right person]]></summary>
</entry>
<entry>
<title>Sprint: Hi! We're Still Here!</title>
<link href="http://gethuman.com/blog/Sprint__Hi__We_re_Still_Here__336.html" ></link>
<id>urn:uuid:31f1b1b9-4cc9-487f-0fe4-b24fba81c6fa</id>
<updated>2012-05-15T20:27:59+00:00</updated>
<summary type="html" ><![CDATA[It turns out all of those ads featuring the CEO are working.  Sprint was just named the number one cell phone carrier when it comes to customer satisfaction by the American Customer Satisfaction Index.  Not only that, but Sprint also showed the most ]]></summary>
</entry>
<entry>
<title>Apple: We Might Need To Rename The Blog After Apple At This Rate</title>
<link href="http://gethuman.com/blog/Apple__We_Might_Need_To_Rename_The_Blog_After_Apple_At_This_Rate_335.html" ></link>
<id>urn:uuid:903bc399-d093-7e47-9eac-7a8702fb0e12</id>
<updated>2012-05-09T15:04:47+00:00</updated>
<summary type="html" ><![CDATA[I'll admit it, I have a crush on Apple.  It's true.  Those who read this space are probably getting tired of all the Apple praise in these parts, but the problem is, they keep doing an excellent job of providing customer service.  The most recent ins]]></summary>
</entry>
<entry>
<title>GetHuman.com: What Is The Cost of Bad Customer Service Online?</title>
<link href="http://gethuman.com/blog/GetHuman_com__What_Is_The_Cost_of_Bad_Customer_Service_Online__334.html" ></link>
<id>urn:uuid:20d855df-5b13-50a1-d727-6f493c0a8b67</id>
<updated>2012-05-08T18:31:48+00:00</updated>
<summary type="html" ><![CDATA[<a target="_blank" href="http://info.intelliresponse.com/Infographics_cost_of_a_poor_online_experience.html">Here's a </a> pretty cool info-graphic put together by Forrester Research that shows how much it costs companies that have poor customer serv]]></summary>
</entry>
<entry>
<title>American Express: You Love Social Media And You're Spending Proves It</title>
<link href="http://gethuman.com/blog/American_Express__You_Love_Social_Media_And_You_re_Spending_Proves_It_333.html" ></link>
<id>urn:uuid:5b1e69a8-0c14-f357-771a-c3043c9955b6</id>
<updated>2012-05-04T17:13:49+00:00</updated>
<summary type="html" ><![CDATA[There's a terrific new study out by American Express that found that customers that use social media sites such as Facebook and Twitter, are likely to spend 21% more than customers that don't use social media sites.  In the latest addition of the "Gl]]></summary>
</entry>
<entry>
<title>Apple: Customer Service Strikes Again</title>
<link href="http://gethuman.com/blog/Apple__Customer_Service_Strikes_Again_332.html" ></link>
<id>urn:uuid:cdfe5155-dda4-8b6f-ec11-4b1ec60ac0d6</id>
<updated>2012-05-03T16:11:13+00:00</updated>
<summary type="html" ><![CDATA[Thanks to Vocalabs for putting out its Special Cross-Industry Report which "focuses on those comments made about tech companies Apple, Dell and HP; telecoms AT&T, Sprint, T-Moible and Verizon; and financial institutions Bank of America, Chase, Citi, ]]></summary>
</entry>
</feed>
