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<title>Customer service news and updates from gethuman.com</title>
<link href="http://gethuman.com/atom" ></link>
<id>urn:uuid:7d5bf69f-aa1a-0fb0-da98-a7e747d50ac4</id>
<description type="html" ><![CDATA[Customer service news, blog articles, stories, reviews and tips from other customers for companies worldwide from gethuman]]></description>
<image><title>Customer service news and updates from gethuman.com</title>
<link>http://gethuman.com/atom</link>
<url>http://gethuman.com/images/gethuman-hands50.gif</url>
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<entry>
<title>Disney Movie Club review by Bekki1975</title>
<link href="http://gethuman.com/Disney_Movie_Club/customer-review_23877.html" ></link>
<id>urn:uuid:169c9c8f-78d5-0c92-1727-55e38b557371</id>
<updated>2012-02-03T15:49:03+00:00</updated>
<summary type="html" ><![CDATA[Disney Movie Club rating from customer: 5.0 out of 5: Excellent.  Comments from customer: They were great!  I had accidentally placed an order and they cancelled it with no problem!  ]]></summary>
</entry>
<entry>
<title>Comcast (Xfinity) review by bmoremoneymaker</title>
<link href="http://gethuman.com/Comcast__Xfinity_/customer-review_23876.html" ></link>
<id>urn:uuid:aeef4dca-108b-b4e8-50bb-869906cc81be</id>
<updated>2012-02-03T15:41:27+00:00</updated>
<summary type="html" ><![CDATA[Comcast (Xfinity) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: right through to corporate offices. A+++]]></summary>
</entry>
<entry>
<title>Sears review by errin24</title>
<link href="http://gethuman.com/Sears/customer-review_23875.html" ></link>
<id>urn:uuid:9e42b9a2-63dd-bc2f-d6ba-39a611bd315c</id>
<updated>2012-02-03T15:17:50+00:00</updated>
<summary type="html" ><![CDATA[Sears rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Outsourced call center with poor language skills. Asked to speak with a manager about delivery problem and was disconnected 4 times. ]]></summary>
</entry>
<entry>
<title>USPS (US Postal Service) review by Brad</title>
<link href="http://gethuman.com/USPS__US_Postal_Service_/customer-review_23874.html" ></link>
<id>urn:uuid:6ba31846-0367-2473-a5fc-d0a378c27eea</id>
<updated>2012-02-03T15:05:17+00:00</updated>
<summary type="html" ><![CDATA[USPS (US Postal Service) rating from customer: 2.0 out of 5: Poor.  Comments from customer: USPS is everything that's wrong with customer service these days, the only redeeming quality is that the operator was a clear English speaker. From the difficulty in locating a human to the nearly useless nature of the operators that answer, it's a j]]></summary>
</entry>
<entry>
<title>Direct Loans review by lana1550</title>
<link href="http://gethuman.com/Direct_Loans/customer-review_23873.html" ></link>
<id>urn:uuid:5bfe4678-dfcd-6c68-7e01-71aa9b337bd3</id>
<updated>2012-02-03T13:44:33+00:00</updated>
<summary type="html" ><![CDATA[Direct Loans rating from customer: 1.0 out of 5: Horrible.  Comments from customer: These people are awful at their jobs. I have been told a number of times that I can submit certain paperwork online, only to find that their website offers no such thing.]]></summary>
</entry>
<entry>
<title>iTunes review by cheyanna</title>
<link href="http://gethuman.com/iTunes/customer-review_23872.html" ></link>
<id>urn:uuid:adc63022-0996-7503-36f8-a8833c3b2325</id>
<updated>2012-02-03T08:28:20+00:00</updated>
<summary type="html" ><![CDATA[iTunes rating from customer: 5.0 out of 5: Excellent.  Comments from customer: hello thank you this is one of the best things of my life i would never live without it!!!]]></summary>
</entry>
<entry>
<title>Megasuits.com review by Amber</title>
<link href="http://gethuman.com/Megasuits_com/customer-review_23871.html" ></link>
<id>urn:uuid:b4340585-258f-2f1f-3dc1-fe9cb284804c</id>
<updated>2012-02-03T05:17:35+00:00</updated>
<summary type="html" ><![CDATA[Megasuits.com rating from customer: 4.0 out of 5: Good.  Comments from customer: Good and accommodating customer service.]]></summary>
</entry>
<entry>
<title>Page Plus Cellular review by pissed</title>
<link href="http://gethuman.com/Page_Plus_Cellular/customer-review_23870.html" ></link>
<id>urn:uuid:51aa2e8e-0999-577a-15fd-39bc7ba9b911</id>
<updated>2012-02-03T01:49:20+00:00</updated>
<summary type="html" ><![CDATA[Page Plus Cellular rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I cannot wait to finish school and not be so poor that I can GET RID of this TERRIBLE service. PagePlus is atrocious. ]]></summary>
</entry>
<entry>
<title>W-2 eXpress review by a gethuman user</title>
<link href="http://gethuman.com/W_2_eXpress/customer-review_23867.html" ></link>
<id>urn:uuid:52858356-b08d-da4b-06ab-0b6c5f92c35b</id>
<updated>2012-02-03T00:17:31+00:00</updated>
<summary type="html" ><![CDATA[W-2 eXpress rating from customer: 1.0 out of 5: Horrible.  Comments from customer: This company is a joke they take your $ and can't even return your call I waited for three hrs and still have not received my w 2 PLEASE do Not waste your time with this company they r frauds!!!!!!!!]]></summary>
</entry>
<entry>
<title>WalMart MoneyCard review by Anonymous</title>
<link href="http://gethuman.com/WalMart_MoneyCard/customer-review_23866.html" ></link>
<id>urn:uuid:768df0d4-f120-ad8f-41fc-3514eb51d777</id>
<updated>2012-02-03T00:11:02+00:00</updated>
<summary type="html" ><![CDATA[WalMart MoneyCard rating from customer: 3.0 out of 5: Average.  Comments from customer: You have to realize that in this day and age in 2012, most companies like Walmart, Green Dot, and others have cut costs to keep their prices low.  Unfortunately, we as customers, pay the cost when people need help in customer service or technical sup]]></summary>
</entry>
<entry>
<title>ComEd review by dianepontarelli</title>
<link href="http://gethuman.com/ComEd/customer-review_23865.html" ></link>
<id>urn:uuid:c8e3166c-cc22-b9c2-df49-200aebe9ca7d</id>
<updated>2012-02-02T23:43:18+00:00</updated>
<summary type="html" ><![CDATA[ComEd rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I contacted my bank CHASE to see why comed could not get authorization for payment with my debit card and or a check by phone.  The bank states that the problem is with Comed and that authorization was given to them for the payment. Also, my account ]]></summary>
</entry>
<entry>
<title>Frontier Airlines review by anonymous</title>
<link href="http://gethuman.com/Frontier_Airlines/customer-review_23864.html" ></link>
<id>urn:uuid:3599c34f-2e59-06d3-560e-9f5c8d0355f9</id>
<updated>2012-02-02T23:06:29+00:00</updated>
<summary type="html" ><![CDATA[Frontier Airlines rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I wish the reviews would focus on whether or not the number works for getting a person on the line rather than the experience with the airline itself. There are plenty of other sites for that.]]></summary>
</entry>
<entry>
<title>WalMart.com review by a gethuman user</title>
<link href="http://gethuman.com/WalMart_com/customer-review_23863.html" ></link>
<id>urn:uuid:317525a4-bf8a-a292-5f3a-21a2795c6c61</id>
<updated>2012-02-02T22:56:51+00:00</updated>
<summary type="html" ><![CDATA[WalMart.com rating from customer: 5.0 out of 5: Excellent.  Comments from customer: awesome!]]></summary>
</entry>
<entry>
<title>Barnes &amp; Noble review by a gethuman user</title>
<link href="http://gethuman.com/Barnes___Noble/customer-review_23862.html" ></link>
<id>urn:uuid:b9052dc9-7119-ecc5-1221-0ef973c88881</id>
<updated>2012-02-02T22:17:52+00:00</updated>
<summary type="html" ><![CDATA[Barnes & Noble rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I got the wrong book! TERRIBLE SERVICE. Was asked to pay to return it! I wasn't the one who screwed it up! #fedup]]></summary>
</entry>
<entry>
<title>Publisher's Clearing House review by Wildflower</title>
<link href="http://gethuman.com/Publisher_s_Clearing_House/customer-review_23861.html" ></link>
<id>urn:uuid:5ccc9efe-9846-21be-d6a4-4b0fb6a289b8</id>
<updated>2012-02-02T21:46:42+00:00</updated>
<summary type="html" ><![CDATA[Publisher's Clearing House rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Smooth and clear transaction.]]></summary>
</entry>
<entry>
<title>GetHuman.com: You Spoke, We Listened</title>
<link href="http://gethuman.com/blog/GetHuman_com__You_Spoke__We_Listened_310.html" ></link>
<id>urn:uuid:4ad097d2-6148-71a2-e08d-a1be335ab7fc</id>
<updated>2012-01-24T14:11:35+00:00</updated>
<summary type="html" ><![CDATA[Good news everyone, you spoke and we listened.  Always conscious of evolving this site into an effective consumer tool based off of what our users want, we have decreased the amount of ads on the website.  While we do need to help pay for the site an]]></summary>
</entry>
<entry>
<title>Zappos: The Latest Hacking Victim</title>
<link href="http://gethuman.com/blog/Zappos__The_Latest_Hacking_Victim_309.html" ></link>
<id>urn:uuid:2e6b5a47-727e-2f60-548c-43bda4d3e67c</id>
<updated>2012-01-17T16:28:57+00:00</updated>
<summary type="html" ><![CDATA[This isn't good.  Zappos, one of the best companies in the world in terms of customer service has been hacked.  The company announced that a hacker has stolen personal information of up to 24 million customers.  While the good news is that credit car]]></summary>
</entry>
<entry>
<title>Ford: New Recall</title>
<link href="http://gethuman.com/blog/Ford__New_Recall_308.html" ></link>
<id>urn:uuid:b808625b-3be2-eaed-a593-ee03283054cd</id>
<updated>2012-01-11T18:26:54+00:00</updated>
<summary type="html" ><![CDATA[You know what?  It's been a while since we've had a large automotive recall.  It seems like last year, there was a Toyota recall every couple of weeks.  Well, it's a new year, and a new company with a recall.  To all you Ford Freestar and Mercury Mon]]></summary>
</entry>
<entry>
<title>Verizon Wireless: Consumers 1, Verizon Wireless 0</title>
<link href="http://gethuman.com/blog/Verizon_Wireless__Consumers_1__Verizon_Wireless_0_307.html" ></link>
<id>urn:uuid:c69f12f9-c5e5-a39a-7110-d65360c8cf7b</id>
<updated>2012-01-05T16:01:25+00:00</updated>
<summary type="html" ><![CDATA[Well that didn't take long.  Granted the timing of my post yesterday was a little late to the party as the announcement from Verizon to begin charging $2 per month came out just before the new year, but still this is a little weird.  It's almost as i]]></summary>
</entry>
<entry>
<title>Verizon Wireless: Have We Learned Nothing?</title>
<link href="http://gethuman.com/blog/Verizon_Wireless__Have_We_Learned_Nothing__306.html" ></link>
<id>urn:uuid:4e6dd2ff-d30a-ef81-3a43-bc298dc8c68f</id>
<updated>2012-01-04T17:07:24+00:00</updated>
<summary type="html" ><![CDATA[Following on the heels of it's third network outage last month, Verizon Wireless announced that the problem that caused the network to fail has been fixed.  It also decided that this was the ideal time to let customers know that there's a chance they]]></summary>
</entry>
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