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<title>Customer service news and updates from gethuman.com</title>
<link href="http://gethuman.com/atom" ></link>
<id>urn:uuid:7d5bf69f-aa1a-0fb0-da98-a7e747d50ac4</id>
<description type="html" ><![CDATA[Customer service news, blog articles, stories, reviews and tips from other customers for companies worldwide from gethuman]]></description>
<image><title>Customer service news and updates from gethuman.com</title>
<link>http://gethuman.com/atom</link>
<url>http://gethuman.com/images/gethuman-hands50.gif</url>
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<entry>
<title>Chase Debit/Checking review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Chase-Debit-Checking/29087/" ></link>
<id>urn:uuid:5d394b1a-861f-7a15-466e-e8bc0bb364de</id>
<updated>2012-05-25T15:23:01+00:00</updated>
<summary type="html" ><![CDATA[Chase Debit/Checking rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Pressed 0 twice, then chose Personal accounts]]></summary>
</entry>
<entry>
<title>John Hancock review by Peka</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/John-Hancock/29086/" ></link>
<id>urn:uuid:f5fef589-378c-cd43-b003-243a1527c32f</id>
<updated>2012-05-25T15:18:14+00:00</updated>
<summary type="html" ><![CDATA[John Hancock rating from customer: 1.0 out of 5: Horrible.  Comments from customer: My father had long term care insurance and paid premims for many years.  Then, he had to go to a nursing home.  I had the nursing home fax copies of the same bills 3 times yet John Hancock says they never recieved them.  They refuse to contact my pro]]></summary>
</entry>
<entry>
<title>Rheem Heating &amp; Cooling review by rheemownrrichmond</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Rheem-Heating-Cooling/29085/" ></link>
<id>urn:uuid:a914614f-5bab-735e-4e90-a37920a9163a</id>
<updated>2012-05-25T15:01:22+00:00</updated>
<summary type="html" ><![CDATA[Rheem Heating & Cooling rating from customer: 2.0 out of 5: Poor.  Comments from customer: Not very Homeowner friendly ]]></summary>
</entry>
<entry>
<title>Equifax review by AnthonyHull</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Equifax/29084/" ></link>
<id>urn:uuid:394dba44-cff2-dd21-e4dc-4dafdb063434</id>
<updated>2012-05-25T14:47:24+00:00</updated>
<summary type="html" ><![CDATA[Equifax rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Just been through the unrelenting hell that is your automated telephone service. Aside from the fact that full automated services that require the breadth of information that Equifax's does are inherently horrible (no one likes to talk to a machine f]]></summary>
</entry>
<entry>
<title>Newark Star Ledger review by princess</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Newark-Star-Ledger/29082/" ></link>
<id>urn:uuid:5f342e5c-563c-81d3-0425-9200d33b2cc7</id>
<updated>2012-05-25T14:25:34+00:00</updated>
<summary type="html" ><![CDATA[Newark Star Ledger rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I loved the service.. CS was quick and understanding]]></summary>
</entry>
<entry>
<title>Nikon Service review by sunnyd</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Nikon-Service/29081/" ></link>
<id>urn:uuid:96187ce3-3ebc-a92c-4c54-3a4830aaad99</id>
<updated>2012-05-25T14:23:57+00:00</updated>
<summary type="html" ><![CDATA[Nikon Service rating from customer: 1.0 out of 5: Horrible.  Comments from customer: My lens is under warranty and they don't have the part in stock and I've been waiting over a month and they never get back to me.]]></summary>
</entry>
<entry>
<title>AT&amp;T Wireless review by Ruff1</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/AT-T-Wireless/29079/" ></link>
<id>urn:uuid:ae0288c6-2cd6-8d97-f53c-6a10631b0ea4</id>
<updated>2012-05-25T14:17:20+00:00</updated>
<summary type="html" ><![CDATA[AT&T Wireless rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Great Agent, but poor phone quality. sounded like 2 cans and a string!]]></summary>
</entry>
<entry>
<title>Bank of America Credit Card Servicing (Priority Card Services) review by Anonmyous</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Bank-of-America-Credit-Card-Servicing-Priority-Card-Services/29078/" ></link>
<id>urn:uuid:e4e992af-29da-a8c6-0f33-754419b6edeb</id>
<updated>2012-05-25T13:59:50+00:00</updated>
<summary type="html" ><![CDATA[Bank of America Credit Card Servicing (Priority Card Services) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Only way to go! The toll-free number on the back of the card sends you to robo-directory hell.]]></summary>
</entry>
<entry>
<title>Pillsbury review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Pillsbury/29076/" ></link>
<id>urn:uuid:3e28114b-a8ef-1008-09ab-21b17f734e95</id>
<updated>2012-05-25T13:24:44+00:00</updated>
<summary type="html" ><![CDATA[Pillsbury rating from customer: 5.0 out of 5: Excellent.  Comments from customer: excellent customer service]]></summary>
</entry>
<entry>
<title>Metro PCS review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Metro-PCS/29074/" ></link>
<id>urn:uuid:0681cbf5-63e3-c171-7640-663fc294f66f</id>
<updated>2012-05-25T03:32:57+00:00</updated>
<summary type="html" ><![CDATA[Metro PCS rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Finally, a human !]]></summary>
</entry>
<entry>
<title>American Home Shield review by alfredo</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/American-Home-Shield/29073/" ></link>
<id>urn:uuid:94bae294-dc83-4a53-30a3-931fabe08030</id>
<updated>2012-05-25T01:39:17+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I NOT RECOMEND THEY WORKLESS NEVER WANT TO FIX ANITHING  ]]></summary>
</entry>
<entry>
<title>ADT Security Services review by molly</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/ADT-Security-Services/29072/" ></link>
<id>urn:uuid:5b25c737-844f-a9c9-f777-d7fd3fd3fddb</id>
<updated>2012-05-25T00:32:34+00:00</updated>
<summary type="html" ><![CDATA[ADT Security Services rating from customer: 1.0 out of 5: Horrible.  Comments from customer: The word "abysmal" does not begin to describe ADT customer service Many years ago good but has rapidly degraded.Changing companies as I write]]></summary>
</entry>
<entry>
<title>Anheuser Busch review by jayb</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Anheuser-Busch/29070/" ></link>
<id>urn:uuid:12452b3e-eb0b-4336-07de-737c9664a3c0</id>
<updated>2012-05-24T22:24:29+00:00</updated>
<summary type="html" ><![CDATA[Anheuser Busch rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Fast service, did not solve the prblem but you cant get the product i wanted bucause of OK state law...sounds like a trip to Texas is in order]]></summary>
</entry>
<entry>
<title>Kaplan Test Prep review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Kaplan-Test-Prep/29068/" ></link>
<id>urn:uuid:50127130-aa4b-96da-6690-7bf02e45579a</id>
<updated>2012-05-24T22:09:15+00:00</updated>
<summary type="html" ><![CDATA[Kaplan Test Prep rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Never answered]]></summary>
</entry>
<entry>
<title>GameFly review by Anonymous</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/GameFly/29067/" ></link>
<id>urn:uuid:037959d5-532e-b49a-f70d-228fd48a4847</id>
<updated>2012-05-24T22:01:34+00:00</updated>
<summary type="html" ><![CDATA[GameFly rating from customer: 2.0 out of 5: Poor.  Comments from customer: Terrible service. no answer all day.]]></summary>
</entry>
<entry>
<title>Vodafone: You're My Boy Amazon!</title>
<link href="http://gethuman.com/blog/Vodafone__You_re_My_Boy_Amazon__339.html" ></link>
<id>urn:uuid:24c696c0-08ec-9010-aad2-3b27536cda8b</id>
<updated>2012-05-23T17:10:32+00:00</updated>
<summary type="html" ><![CDATA[In a presentation to analysts and investors, the CEO of Vodafone announced the company is going to try to closely emulate Amazon.com when it comes to customer service.  Vodafone plans to overhaul it's customer service entirely, including providing so]]></summary>
</entry>
<entry>
<title>FedEx: Success Starts At The Top</title>
<link href="http://gethuman.com/blog/FedEx__Success_Starts_At_The_Top_338.html" ></link>
<id>urn:uuid:58cbb106-5fcc-c046-b503-5f23d1f3610d</id>
<updated>2012-05-21T18:59:02+00:00</updated>
<summary type="html" ><![CDATA[There's an interesting article <a target="_blank" href="http://management.fortune.cnn.com/2012/05/11/500-fedex-fred-smith/">on Forbes.com</a> with FedEx CEO Fred Smith.  In the interview, Mr. Smith gives some insights into his core values for his com]]></summary>
</entry>
<entry>
<title>Guest Blogger: Michael Dolen: 5 Things You Need To Know About Credit Card Customer Service</title>
<link href="http://gethuman.com/blog/Guest_Blogger__Michael_Dolen__5_Things_You_Need_To_Know_About_Credit_Card_Customer_Service_337.html" ></link>
<id>urn:uuid:425649a8-ed5d-2cbf-f400-987fff459568</id>
<updated>2012-05-17T13:57:34+00:00</updated>
<summary type="html" ><![CDATA[Let's be honest... there are a lot of things people dislike about credit cards. Usurious APRs aside, perhaps the most detestable thing is dealing with customer service. It's not always a bad experience, but more often than not, it is! <br /><br />
S]]></summary>
</entry>
<entry>
<title>Sprint: Hi! We're Still Here!</title>
<link href="http://gethuman.com/blog/Sprint__Hi__We_re_Still_Here__336.html" ></link>
<id>urn:uuid:31f1b1b9-4cc9-487f-0fe4-b24fba81c6fa</id>
<updated>2012-05-15T20:27:59+00:00</updated>
<summary type="html" ><![CDATA[It turns out all of those ads featuring the CEO are working.  Sprint was just named the number one cell phone carrier when it comes to customer satisfaction by the American Customer Satisfaction Index.  Not only that, but Sprint also showed the most ]]></summary>
</entry>
<entry>
<title>Apple: We Might Need To Rename The Blog After Apple At This Rate</title>
<link href="http://gethuman.com/blog/Apple__We_Might_Need_To_Rename_The_Blog_After_Apple_At_This_Rate_335.html" ></link>
<id>urn:uuid:903bc399-d093-7e47-9eac-7a8702fb0e12</id>
<updated>2012-05-09T15:04:47+00:00</updated>
<summary type="html" ><![CDATA[I'll admit it, I have a crush on Apple.  It's true.  Those who read this space are probably getting tired of all the Apple praise in these parts, but the problem is, they keep doing an excellent job of providing customer service.  The most recent ins]]></summary>
</entry>
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