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<title>Wellpoint Next Rx reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Wellpoint Next Rx customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Wellpoint Next Rx reviews, customer service news, stories, tips, and ratings</title>
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<entry>
<title>Wellpoint Next Rx review by fer</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_17940.html" ></link>
<id>urn:uuid:ba5ad053-acc6-023a-0c3a-d33796ac79f5</id>
<updated>2011-07-28T14:18:37+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Number still useful since NextRx acquired by Express Scripts.]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by a gethuman user</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_13901.html" ></link>
<id>urn:uuid:59790b89-e885-760c-9565-bd309eb367e7</id>
<updated>2011-03-22T19:31:19+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 5.0 out of 5: Excellent.  Comments from customer: very helpful just need address for claims]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by a gethuman user</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_10916.html" ></link>
<id>urn:uuid:e4e75743-05a8-4467-f061-1a9fba71484d</id>
<updated>2010-12-16T14:27:32+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Between dropped calles, poor call transfers and wait times this was one of the worst experiences.  Once we finally got someone to help it was 2 weeks before we heard anything about our order.  Then we received a call saying it would be 2-5  days more]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by TGP</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_10322.html" ></link>
<id>urn:uuid:ffbeda1d-155c-2881-14a5-b1338c9589d2</id>
<updated>2010-11-26T17:43:49+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Your NEXTRX program will undoubtedly cause a major medical problem. I waited 38 days from the date of submission of RXs, all for chronic conditions, including glaucoma.  Polite phone reps, but without any authority to do anything about getting meds t]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by a gethuman user</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_9585.html" ></link>
<id>urn:uuid:c1fce238-f28d-d193-e048-b4cd1a15e20b</id>
<updated>2010-10-26T12:26:10+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 4.0 out of 5: Good.  Comments from customer: It has been 2weeks since next rx received my script. I still don't have my medication. Six phone calls later I have been told 3  times script was sent. I have also had 3 phone calls asking me to confirm my address. So medicine could be sent. This is ]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by t@5.net</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_8139.html" ></link>
<id>urn:uuid:bbdc3845-080b-ed58-8aa6-e8255829c770</id>
<updated>2010-08-31T18:37:58+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I have never had a problem with NextRx. They are polite and have been able to answer all of my questions promptly without fail. ]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by a gethuman user</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_8110.html" ></link>
<id>urn:uuid:38a60197-c0b3-859e-13ce-a1040bd1d3c8</id>
<updated>2010-08-30T23:17:20+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: The automated phone tree hung up on me 2x and a live person hung 3x when trying to transfer my call; the last person could not hear me over the static on the line.  Terrible infrastructure and a horrifically bad introduction to your service.  Your IT]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by a gethuman user</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_7176.html" ></link>
<id>urn:uuid:00f56a3a-e065-d392-3495-bb3fbae327b1</id>
<updated>2010-07-28T01:46:19+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: why don't you have a rating of "0 out of 5"??  I understood the next Rx persons perfectly:  I do not have prescriptions with them, although I received three refills in June, 2010.  I've been trying for a month.
]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by Anonymous</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_7136.html" ></link>
<id>urn:uuid:907282c9-ff5c-5393-491e-4a3ceeb134d4</id>
<updated>2010-07-27T03:50:48+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Poor service.  Uninformed, slow reps.  Unintelligible automated calls requiring confirmation of orders.  No breakdown of individual drug costs in orders.  Poor experience at every level.  ]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by Another Frustrated Customer</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_6726.html" ></link>
<id>urn:uuid:3306e326-4c38-1d95-9919-b2ca6af2f7cf</id>
<updated>2010-07-14T18:09:20+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I received an invoice for a prescription that has been voided by pharmacy. I called them and they said the issue was settled. Then again after 3 months they send another invoice for double the amount for the same date and prescription item. When I as]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by a gethuman user</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_6350.html" ></link>
<id>urn:uuid:6016a760-10cc-4155-2df4-c5ad39704343</id>
<updated>2010-06-30T14:42:58+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: They take money out of your account without giving you the price, when I called to ask how this was in any way legal or moral I was given the run around, when I asked to speak to a supervisor I was hung up on, I sent two emails for an answer and rece]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by Irritable</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_6295.html" ></link>
<id>urn:uuid:7d6f5f5e-8556-2491-70d3-94b6e009a833</id>
<updated>2010-06-28T15:29:27+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: They're gaining a monopoly and it shows.]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by anon</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_6030.html" ></link>
<id>urn:uuid:e7daecce-5c1b-7847-b9cf-ed528a12ee8b</id>
<updated>2010-06-16T15:16:26+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Rep seemed well intentioned but basically could interpret nothing from the database.  My Rx was faxed to them 2 weeks ago and it's status remains a mystery to all.  The rep disconnected me.]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by beyond frustrated</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_6011.html" ></link>
<id>urn:uuid:8195b411-03ab-f921-8277-2597fb4fbcb5</id>
<updated>2010-06-15T20:46:47+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 1.0 out of 5: Horrible.  Comments from customer: This company could really not be worse.  I can't start to tell how many things have gone wrong with them.  If I could opt out of using them I would.  I would caution any human being anywhere from using them, ever.]]></summary>
</entry>
<entry>
<title>Wellpoint Next Rx review by Tim</title>
<link href="http://gethuman.com/Wellpoint_Next_Rx/customer-review_5655.html" ></link>
<id>urn:uuid:31768a3a-ccc6-d27d-3bb7-12479b3453e5</id>
<updated>2010-06-01T14:28:53+00:00</updated>
<summary type="html" ><![CDATA[Wellpoint Next Rx rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Called 866-274-1367 (toll free number) and used the automated service for refilling 3 existing prescriptions. There was no wait time at all. You must have 3 things: prescription number, patient date of birth and the last 4 digits of the credit card (]]></summary>
</entry>
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