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Walt Disney World, so when we see the opportunity, we jump at it. When we come across helpful and interesting articles, we like to pass them on to you. Carmine Gallo of Forbes, recently visited Walt Disney World and wrote an interesting piece about how companies should look towards the entertainment capital of the world as the gold standard in communications and customer service. He highlights three points including: being show ready, making each customer feel important, as well as provide communications training. It seems simple, but many companies both large and small, miss the mark. It's an incredibly interesting read, and if you'd like to read the whole article, here is the link.]]>

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