http://gethuman.com/Vonage/news_875/rss http://gethuman.com/Vonage/news_875/rss http://gethuman.com/images/gethuman-hands50.gif http://gethuman.com/Vonage/customer-review_19915.html Tue, 20 Sep 2011 21:45:20 +0000 http://gethuman.com/Vonage/customer-review_14503.html Mon, 11 Apr 2011 20:33:05 +0000 http://gethuman.com/Vonage/customer-review_12344.html Wed, 02 Feb 2011 20:24:43 +0000 http://gethuman.com/Vonage/customer-review_9456.html Wed, 20 Oct 2010 02:45:46 +0000 http://gethuman.com/Vonage/customer-review_8580.html Tue, 14 Sep 2010 22:42:14 +0000 http://gethuman.com/Vonage/customer-review_8166.html Wed, 01 Sep 2010 01:10:21 +0000 http://gethuman.com/Vonage/customer-review_7482.html Sat, 07 Aug 2010 19:51:14 +0000 http://gethuman.com/Vonage/customer-review_7342.html Tue, 03 Aug 2010 17:10:38 +0000 http://gethuman.com/Vonage/customer-review_7087.html Sun, 25 Jul 2010 17:15:55 +0000 http://gethuman.com/Vonage/customer-review_6695.html Tue, 13 Jul 2010 18:25:13 +0000 http://gethuman.com/Vonage/customer-review_6290.html Sun, 27 Jun 2010 18:25:01 +0000 http://gethuman.com/Vonage/customer-review_4852.html Mon, 26 Apr 2010 16:49:12 +0000 http://gethuman.com/Vonage/customer-review_4275.html Mon, 29 Mar 2010 23:35:38 +0000 http://gethuman.com/Vonage/customer-review_4200.html Fri, 26 Mar 2010 15:45:30 +0000 http://gethuman.com/Vonage/customer-review_3552.html Wed, 24 Feb 2010 16:00:03 +0000 http://gethuman.com/blog/Vonage__How_32_States_Successfully_Reshaped_Customer_Serive_76.html Tue, 17 Nov 2009 17:40:53 +0000 Vonage has settled with a coalition of 32 states over the company’s cancellation policies. The ruling awarded the coalition $3 million dollars and demanded Vonage reshape the structure of customer service.This includes customer service agents need to obtain customers’ express consent to the service on a recorded phone call and a subsequent e-mail sent to the customer informing them of the service with Vonage .

Vonage also agreed to refund any customers who complained of being improperly billed by Vonage from January 2004 to the present. If you feel that represents you, you must file a complaint with your state’s attorney general to request refund.]]>