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<title>Virgin Mobile reviews, customer service news, stories, tips, and ratings</title>
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<description><![CDATA[What customers are saying about Virgin Mobile customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<title>Virgin Mobile review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/28378/</link>
<pubDate>Fri, 11 May 2012 01:31:58 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 1.0 out of 5: Horrible.  Comments from customer: 5 weeks and 4 non-working motorola triumph phones later - plus sending the wrong replacement phone and shipping another correct phone to the wrong address later-  I STILL do not have a phone - even though I am paying $45. a month to keep my phone num]]></description>
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<title>Virgin Mobile review by annoymous____</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/28132/</link>
<pubDate>Mon, 07 May 2012 22:03:31 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 0.0 out of 5: Horrible.  Comments from customer: note: put me to v mobile broadband.
was able to transfer me over 2 right dept.]]></description>
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<title>Virgin Mobile review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/27911/</link>
<pubDate>Thu, 03 May 2012 22:09:49 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 1.0 out of 5: Horrible.  Comments from customer: keeps defaulting back to macine....]]></description>
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<item>
<title>Virgin Mobile review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/27826/</link>
<pubDate>Wed, 02 May 2012 17:18:39 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 5.0 out of 5: Excellent.  Comments from customer: This worked perfect. I had a rep in less than 2 minutes ]]></description>
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<title>Virgin Mobile review by Meg</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/26495/</link>
<pubDate>Wed, 11 Apr 2012 03:02:38 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I tried the "call back" system and I did get called -- IN SPANISH !!!!! With no way to get the English menu. Good idea, baaaaaad implementation.]]></description>
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<title>Virgin Mobile review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/25484/</link>
<pubDate>Fri, 23 Mar 2012 23:07:31 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 2.0 out of 5: Poor.  Comments from customer: I want to know the difference between top up and pay as I go.  I paid for top up and my amount due so now I have paid twice.  Will I get credit for both?]]></description>
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<item>
<title>Virgin Mobile review by JLM</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/25461/</link>
<pubDate>Fri, 23 Mar 2012 17:24:21 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Use this number. It's directly to a ERT member.]]></description>
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<item>
<title>Virgin Mobile review by JLM</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/25459/</link>
<pubDate>Fri, 23 Mar 2012 17:22:52 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 1.0 out of 5: Horrible.  Comments from customer: TERRIBLE. It's filled with dead end CSRs who might offer you a 40min kickback.]]></description>
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<item>
<title>Virgin Mobile review by JLM</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/25458/</link>
<pubDate>Fri, 23 Mar 2012 17:21:46 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 1.0 out of 5: Horrible.  Comments from customer: This is a old number. Don't waste your time.]]></description>
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<item>
<title>Virgin Mobile review by JLM</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/25457/</link>
<pubDate>Fri, 23 Mar 2012 17:19:56 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 5.0 out of 5: Excellent.  Comments from customer: This is the end all be all of CSR numbers. It's to an actual live person residing in the states who has complete control over your account. This won't get transferred. Ever.]]></description>
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<title>Virgin Mobile review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/24711/</link>
<pubDate>Fri, 09 Mar 2012 04:06:15 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 0.0 out of 5: Horrible.  Comments from customer: gives you menu again but wait....asks you to press star key and then 0. then you get someone who talks very very bad english. worked for me. try star 0 as soon as menu comes on?]]></description>
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<title>Virgin Mobile review by jmcgregor</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/24494/</link>
<pubDate>Thu, 01 Mar 2012 20:46:12 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 1.0 out of 5: Horrible.  Comments from customer: you can only press "0" 4 times and then they hang up.]]></description>
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<title>Virgin Mobile review by davidcappa</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/24325/</link>
<pubDate>Thu, 23 Feb 2012 18:49:44 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I have never been treated so poorly by a company.  When attempting to transfer my pre-paid account to a new phone (replacing a lost phone) I was hung up on repeatedly, had agents refuse to let me speak with a supervisor, and even laughed at me while ]]></description>
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<title>Virgin Mobile review by lehmansterms</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/23810/</link>
<pubDate>Tue, 31 Jan 2012 19:26:26 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 1.0 out of 5: Horrible.  Comments from customer: after attempting the suggested "press 0 five times" repeatedly, the VRU hung up on me - useless]]></description>
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<title>Virgin Mobile review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Mobile/23448/</link>
<pubDate>Fri, 20 Jan 2012 06:27:50 +0000</pubDate>
<description><![CDATA[Virgin Mobile rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Have been trying to find a compatible FLIP phone. Assurance Wireless takes forever to answer you (when they do answer, that is), so I ended up calling Virgin Mobile.  "Sarah" *helped* me via Live Chat (which I can't seem to find now). I asked her whi]]></description>
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