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<title>Virgin Media reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Virgin Media customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Virgin Media reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Virgin_Media/news_1328/atom</link>
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<entry>
<title>Virgin Media review by some user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/21162/" ></link>
<id>urn:uuid:0795ca22-df0d-5af8-4330-406c40c82695</id>
<updated>2011-10-28T14:05:50+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 2.0 out of 5: Poor.  Comments from customer: A got through to a human who then, immediately, transferred me into the main menu. Seeing as I couldn't find any contact number on the website, this was sort of a good result. For goodness sake!]]></summary>
</entry>
<entry>
<title>Virgin Media review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/20350/" ></link>
<id>urn:uuid:37984750-1e49-891f-4c57-1b79a33fd6e0</id>
<updated>2011-10-04T14:55:19+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 2.0 out of 5: Poor.  Comments from customer: answered immediately by person who put straight to automated service. got through to second person in a few minutes who promised to call back in 15mins. called back 30 mins later]]></summary>
</entry>
<entry>
<title>Virgin Media review by llloooooooooooooolll</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/16714/" ></link>
<id>urn:uuid:ca788f94-9e14-0acb-c3fa-b7be184bb169</id>
<updated>2011-06-25T11:59:13+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Pathetically disgraceful.]]></summary>
</entry>
<entry>
<title>Virgin Media review by sdfghj</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/14565/" ></link>
<id>urn:uuid:a70c2480-0573-5b76-a994-a708612e9ecd</id>
<updated>2011-04-13T15:33:01+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 4.0 out of 5: Good.  Comments from customer: cvbn]]></summary>
</entry>
<entry>
<title>Virgin Media review by angry customer</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/14238/" ></link>
<id>urn:uuid:fdbf2b2c-e2cd-bbf7-6fc7-5f594d811f06</id>
<updated>2011-04-01T19:04:30+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 1.0 out of 5: Horrible.  Comments from customer: useless]]></summary>
</entry>
<entry>
<title>Virgin Media review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/14042/" ></link>
<id>urn:uuid:142eae12-ba8f-970f-61cb-60412cc10b78</id>
<updated>2011-03-27T07:30:01+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Customer services are horrible.Menu after menu and a service team who WONT take responsibility for complaints.]]></summary>
</entry>
<entry>
<title>Virgin Media review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/12695/" ></link>
<id>urn:uuid:4d48447b-2b14-f217-06ee-54feaa8ceffa</id>
<updated>2011-02-14T17:37:11+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 1.0 out of 5: Horrible.  Comments from customer: When we asked for help they hung up]]></summary>
</entry>
<entry>
<title>Virgin Media review by compuadd</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/9395/" ></link>
<id>urn:uuid:26bd037e-69f0-96fc-7c79-076b7a76cf4c</id>
<updated>2010-10-18T09:03:51+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Menu after menu before reaching a human voice in India or South Africa. Total lack of the English language and its meaning. No technical knowledge at all.]]></summary>
</entry>
<entry>
<title>Virgin Media review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/7786/" ></link>
<id>urn:uuid:97012b0c-fc4e-9eb6-dbd4-773440c05a23</id>
<updated>2010-08-18T20:48:31+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Best number for sales]]></summary>
</entry>
<entry>
<title>Virgin Media review by mark</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/3365/" ></link>
<id>urn:uuid:b10e0064-578b-8503-1865-49f7e537f7e3</id>
<updated>2010-02-13T19:23:33+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 5.0 out of 5: Excellent.  Comments from customer: best]]></summary>
</entry>
<entry>
<title>Virgin Media review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/3085/" ></link>
<id>urn:uuid:37b7f37c-8f00-b02a-2070-048f2c41a49c</id>
<updated>2010-01-28T11:56:16+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Used 0800 0522620 It is ten times better than the 08000 520800 i was given. It was also some one from the UK.]]></summary>
</entry>
<entry>
<title>Virgin Media review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/2948/" ></link>
<id>urn:uuid:a695560b-eada-3d6a-69b7-b31a17aef238</id>
<updated>2010-01-18T11:33:47+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Gave an alternative number to ring 0800 0520800]]></summary>
</entry>
<entry>
<title>Virgin Media review by hera</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/2618/" ></link>
<id>urn:uuid:0782a8ef-cecc-0ae2-7648-8aae2b0640c1</id>
<updated>2009-12-25T21:44:56+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 2.0 out of 5: Poor.  Comments from customer: Virgin Media has extremely poor Customer Services with staff who often give false information or who cannot understand English, especially local terminology. I have never waited less than 10 minutes to be connected. They also use an 0845 number as th]]></summary>
</entry>
<entry>
<title>Virgin Media review by deebee</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/2202/" ></link>
<id>urn:uuid:93e2569c-59b8-7f07-3bb2-a06ccbb32245</id>
<updated>2009-11-27T19:08:49+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 2.0 out of 5: Poor.  Comments from customer: menu after menu until you finally get through to a phone that just rings for ages before being picked up by someone who knows nothing about anything (for all I know it may have been picked up by some stranger who just happened to be passing by!)]]></summary>
</entry>
<entry>
<title>Virgin Media review by him corrado</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Virgin-Media/2115/" ></link>
<id>urn:uuid:b46c3f69-b014-a9a2-0bec-42e6f7ad5eb7</id>
<updated>2009-11-20T16:49:48+00:00</updated>
<summary type="html" ><![CDATA[Virgin Media rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Several calls over the last four weeks about being locked out of our e-mails. Told it is being 'worked on' but nothing has been done.We have rung them several times and we are getting absolutely nowhere. At the moment we are told they will ring us ba]]></summary>
</entry>
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