Verizon (Land Line) Customer Review - Nov 14, 2009

Review by another customer

 by Anonymous - 2 years ago

pressing 0 four times gets you to a redirect operator, who then puts you on hold to wait (5 min) to talk to someone who can actually help you (who can't, it turns out)... then not a supervisor proceeds to tell you everything the person told you the day before is all wrong, but of course he can't verify anything they told you one way or another.
  • Overall Quality
  • Communication
  • Waited
    5 mins
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