<?xml version="1.0" encoding="utf-8"?>
<rss version="2.0"
					xmlns:content="http://purl.org/rss/1.0/modules/content/"
					xmlns:wfw="http://wellformedweb.org/CommentAPI/"
				  >
<channel>
<title>Verizon DSL customer reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Verizon_DSL/news_852/rss</link>
<description><![CDATA[What customers are saying about Verizon DSL customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Verizon DSL customer reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Verizon_DSL/news_852/rss</link>
<url>http://gethuman.com/images/gethuman-hands50.gif</url>
</image>
<item>
<title>Verizon DSL review by Bill</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_3369.html</link>
<pubDate>Sun, 14 Feb 2010 18:32:54 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 2.0 out of 5: Poor.  Comments from customer: Verizon's anti-spam system (the one that checks outgoing as opposed to incoming mail) is not competent to distinguish between spam and a complaint to a spammer's service provider, and Verizon has yet to act on written complaints to spamdetector.update "at" verizon.net. The system has on more than one occassion blocked me from reporting spammers!]]></description>
</item>
<item>
<title>Verizon DSL review by tiredofverizon</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_3011.html</link>
<pubDate>Thu, 21 Jan 2010 19:05:11 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Impossible to get to the right department or product line people. Their IVR is so screwed up that it is impossible to get anybody to talk. By the time somebody comes on the phone, invariably they are the wrong person and just repeating meaningless apologies and waste our time and our patience.]]></description>
</item>
<item>
<title>Verizon DSL review by srobins42</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_2982.html</link>
<pubDate>Wed, 20 Jan 2010 17:57:37 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I spoke to an agent who addressed my problem quickly and concisely.  WOW!!!]]></description>
</item>
<item>
<title>Verizon DSL review by seatour1</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_2896.html</link>
<pubDate>Wed, 13 Jan 2010 13:59:08 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 4.0 out of 5: Good.  Comments from customer: Real person in less than a minute...wow. Agent was located in US...very helpful. Had to be transferred to tech support b/c of Mac. "Misty" was very bright & concise. She should be cloned.
Joe ]]></description>
</item>
<item>
<title>Verizon DSL review by a gethuman user</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_2885.html</link>
<pubDate>Tue, 12 Jan 2010 08:06:29 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I need additional assistance in getting my Verizon e-mail set up]]></description>
</item>
<item>
<title>Verizon DSL review by None123456</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_2809.html</link>
<pubDate>Thu, 07 Jan 2010 19:06:10 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Phone rang about four times and then was answered by a person! I told her I switched providers, she offered a deal, I said no thanks. She said the bill would prorated on the next bill. It's it very easy. ]]></description>
</item>
<item>
<title>Verizon DSL review by a gethuman user</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_2756.html</link>
<pubDate>Mon, 04 Jan 2010 19:07:38 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Poor service the worst I have experienced to date ]]></description>
</item>
<item>
<title>Verizon DSL review by lil</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_2699.html</link>
<pubDate>Wed, 30 Dec 2009 21:24:28 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 4.0 out of 5: Good.  Comments from customer: Phone was answered by a female human being, speaking colloquial American English - I almost fainted on the spot.  Still on the phone will she tries to get an answer to my obscure question.  However, this is the most positive experience I have had with Verizon anything in years.]]></description>
</item>
<item>
<title>Verizon DSL review by dsm1020</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_2283.html</link>
<pubDate>Wed, 02 Dec 2009 23:29:09 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 1.0 out of 5: Horrible.  Comments from customer: If you bundle Verizon with another provider, Qwest for instance, and call the Verizon number, you somehow never make it to Verizon...tried 3 times to get a Verizon rep and always ended up back at Qwest.]]></description>
</item>
<item>
<title>Verizon DSL review by a gethuman user</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_2210.html</link>
<pubDate>Sat, 28 Nov 2009 15:59:37 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 2.0 out of 5: Poor.  Comments from customer: The contact people are friendly but cannot deviate from their script of usual weed out the idiot questions. Also, they often need to transfer calls to local centers resulting in terrible connections. Even after I gave them my local number, I did not get a call back from the overseas agent, however the local agent did call me back when our connection was bad. 
My issue was "resolved" automatically and they sent an automated message to inform me that my work ticket was effectively cancelled since the problem had been fixed. When I called back I was hung up on once, but the contact people stayed friendly, even when I sternly asked for a supervisor. Their hold music isn't horrible -- Enya, which I suppose is meant to calm down angry customers. ]]></description>
</item>
<item>
<title>Verizon DSL review by anonymous</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_2172.html</link>
<pubDate>Wed, 25 Nov 2009 08:02:12 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 1.0 out of 5: Horrible.  Comments from customer: CSRs appear to have no skill beyond a knowledgebase. They seem to lack any knowledge of their system.]]></description>
</item>
<item>
<title>Verizon DSL review by a nony moose</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_1924.html</link>
<pubDate>Tue, 10 Nov 2009 00:45:44 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 2.0 out of 5: Poor.  Comments from customer: Tech support is in India, hard to understand. Went through a whole battery of unecessary tests on modem and computer which took over a hour.  Ironically Verizon had network problems for 2 days and Tech Support didn't know this?]]></description>
</item>
<item>
<title>Verizon DSL review by tksb</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_1884.html</link>
<pubDate>Fri, 06 Nov 2009 15:49:42 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 1.0 out of 5: Horrible.  Comments from customer: After 7 calls I still have yet to get ahold of anyone.]]></description>
</item>
<item>
<title>Verizon DSL customer service tip from MadJohn</title>
<link>http://gethuman.com/Verizon_DSL/customer-tip_756.html</link>
<pubDate>Mon, 26 Oct 2009 15:52:22 +0000</pubDate>
<description><![CDATA[Verizon DSL tip: saying agent over and over just does not work anymore they are on to this]]></description>
</item>
<item>
<title>Verizon DSL review by a gethuman user</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_1625.html</link>
<pubDate>Thu, 15 Oct 2009 17:33:21 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I had a simple question, but it was answered quickly.]]></description>
</item>
<item>
<title>Verizon DSL review by cyclosity</title>
<link>http://gethuman.com/Verizon_DSL/customer-review_1580.html</link>
<pubDate>Sat, 10 Oct 2009 19:47:10 +0000</pubDate>
<description><![CDATA[Verizon DSL rating from customer: 3.0 out of 5: Average.  Comments from customer: Eh.]]></description>
</item>
<item>
<title>Verizon DSL customer service tip from betts9898</title>
<link>http://gethuman.com/Verizon_DSL/customer-tip_638.html</link>
<pubDate>Sat, 19 Sep 2009 14:31:41 +0000</pubDate>
<description><![CDATA[Verizon DSL tip: you do not want me to share this experience with Verizon...my story would be edited because of the volume of expletives that would spew from my mouth. Your automated answering service is beyond anything describle let alone when I finally do talk to a human. I have spent over 4 days and a total of 9 hours.]]></description>
</item>
</channel>
</rss>