Review by a nony moose for Verizon DSL support

"Tech support is in India, hard to understand. Went through a whole battery of unecessary tests on modem and computer which took over a hour. Ironically Verizon had network problems for 2 days and Tech Support didn't know this?" read more reviews like this »

Customer service rating


2: Poor

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Communication rating


2: Poor

Hold time

15 mins tell us your wait » see trends »

Date reported

Tue, 10 Nov 2009 (4 mos ago)

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MadJohn: 26 Oct, 2009 (4 mos ago)	"saying agent over and over just does not work anymore they are on to this" more »
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