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<title>Tracfone customer reviews, customer service news, stories, tips, and ratings</title>
<link href="http://gethuman.com/Tracfone/news_796/atom" ></link>
<id>urn:uuid:c1c06fea-5ce9-41e4-c9a8-6b4851df7d10</id>
<description type="html" ><![CDATA[What customers are saying about Tracfone customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Tracfone customer reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Tracfone/news_796/atom</link>
<url>http://gethuman.com/images/gethuman-hands50.gif</url>
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<entry>
<title>Tracfone review by fed up</title>
<link href="http://gethuman.com/Tracfone/customer-review_3946.html" ></link>
<id>urn:uuid:5e2e8192-696f-3013-fac7-e70e476d9ffe</id>
<updated>2010-03-14T18:24:17+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 1.0 out of 5: Horrible.  Comments from customer: could not get my problem solved & could not understand the person I was talking with]]></summary>
</entry>
<entry>
<title>Tracfone review by a gethuman user</title>
<link href="http://gethuman.com/Tracfone/customer-review_3758.html" ></link>
<id>urn:uuid:de7848e1-b164-3f50-19bc-4af93c3a7881</id>
<updated>2010-03-04T00:11:12+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 1.0 out of 5: Horrible.  Comments from customer: See my previous comments in the review section. When I emailed I did receive a reference number and a response within a couple of days; I sent 2-3 emails regarding my issue with a (nonhelpful) response each time to call Cust Serv. The last email I sent I requested a refund but they didn't respond to that one.]]></summary>
</entry>
<entry>
<title>Tracfone customer service tip from tearing my hair out</title>
<link href="http://gethuman.com/Tracfone/customer-tip_1229.html" ></link>
<id>urn:uuid:6f6b746b-123f-67b0-29a1-05ce0af28aa7</id>
<updated>2010-03-03T23:58:25+00:00</updated>
<summary type="html" ><![CDATA[Tracfone tip: The Feb 13 tipster has it right on. I've been getting the same "high call volume" message. I did manage getting through to tech support one night approx 9:30; he messed around for awhile (I could hear some faint communication betw him and someone in the backgr); he finally said he would have to transfer my call to someone else, the result of which was the "high call volume" message again telling me to call another time. Coincidentally, the tech support dept closes at 9:45, so he closed my call exactly on time! 

Tried again today and after pushing 1 twice, made the  reactivation choice then at each prompt for a number just started hitting random buttons each time until I got a human; unfortunately a totally incomprehensible human with a heavy accent and a bad phone connection. If I didn't have $90 at stake I'd give up, but I can't afford to lost that much money.

How did Tracfone manage to get such a high rating in the Consumer Report magazine I received a short time ago???

]]></summary>
</entry>
<entry>
<title>Tracfone customer service tip from a gethuman user</title>
<link href="http://gethuman.com/Tracfone/customer-tip_1141.html" ></link>
<id>urn:uuid:0ca98bcb-06eb-c993-4565-5f0831963274</id>
<updated>2010-02-20T04:13:49+00:00</updated>
<summary type="html" ><![CDATA[Tracfone tip: These guys are a joke...they must get paid by how long they keep you on the line before you hang up in desperation. was on phone for three hours with different people trying to get a replacement for my phone that did not work out of the box...i will never do business with them again, i urge you to do the same...]]></summary>
</entry>
<entry>
<title>Tracfone customer service tip from a gethuman user</title>
<link href="http://gethuman.com/Tracfone/customer-tip_1115.html" ></link>
<id>urn:uuid:f315ee95-089c-1bea-6a81-985093cba7b7</id>
<updated>2010-02-13T15:52:45+00:00</updated>
<summary type="html" ><![CDATA[Tracfone tip: For more than a week, I have been attempting to call tracfone customer service.  On every attempt, regardless of the time of day, a recording states: "due to unusually high call volume,......."  Getting through to a representative at any time or day is impossible!

Last year, contacting tracfone customer service was not a problem.  ]]></summary>
</entry>
<entry>
<title>Tracfone customer service tip from a gethuman user</title>
<link href="http://gethuman.com/Tracfone/customer-tip_1066.html" ></link>
<id>urn:uuid:bc060d02-6c6c-982c-734f-09b312e23b5d</id>
<updated>2010-02-03T23:20:19+00:00</updated>
<summary type="html" ><![CDATA[Tracfone tip: Tried this number and website phone number. Both times machine hung up on me. My sister tried to resolve this same problem and was on the phone for an hour or more, with problem unresolved.]]></summary>
</entry>
<entry>
<title>Tracfone review by a gethuman user</title>
<link href="http://gethuman.com/Tracfone/customer-review_2710.html" ></link>
<id>urn:uuid:829d7a41-80d5-ed2f-e674-b590c0f1dff5</id>
<updated>2009-12-31T13:59:42+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 1.0 out of 5: Horrible.  Comments from customer: a waste of time!]]></summary>
</entry>
<entry>
<title>Tracfone customer service tip from CAD_Manager</title>
<link href="http://gethuman.com/Tracfone/customer-tip_933.html" ></link>
<id>urn:uuid:f6cb4c62-e434-7b2d-7ffc-02e7eaaf1211</id>
<updated>2009-12-28T18:45:49+00:00</updated>
<summary type="html" ><![CDATA[Tracfone tip: All tech support is handled in India.  I've struggled with them for 5 days to get a one of their phones activated and working, still no luck.  Every call to tech support has me repeating the same steps with "Please wait 24 hours, and if the phone is not working please call us again." You can contact humans, just not humans capable of fixing more than a simple problem.]]></summary>
</entry>
<entry>
<title>Tracfone review by a gethuman user</title>
<link href="http://gethuman.com/Tracfone/customer-review_1861.html" ></link>
<id>urn:uuid:606c94db-80a7-277f-8855-ef500364b23d</id>
<updated>2009-11-04T20:23:10+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Everything worked fine, and I got a human very quickly. The foreign accent was a bit difficult, but not impossible.]]></summary>
</entry>
<entry>
<title>Tracfone review by unavailable</title>
<link href="http://gethuman.com/Tracfone/customer-review_1735.html" ></link>
<id>urn:uuid:f17538ca-af34-7afb-0598-1b6ea33eff91</id>
<updated>2009-10-23T10:07:43+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 1.0 out of 5: Horrible.  Comments from customer: NO ENGLISH SPEAKING CUSTOMERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!]]></summary>
</entry>
<entry>
<title>Tracfone review by a gethuman user</title>
<link href="http://gethuman.com/Tracfone/customer-review_1317.html" ></link>
<id>urn:uuid:c3a15910-a15c-dd70-47a5-a6a711267423</id>
<updated>2009-09-10T23:44:45+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 4.0 out of 5: Good.  Comments from customer: my phone is so old I have no pre paid minute menu like newer models  (all mine tells me is how many minutes I have left and when the next card is due).  I was a bit upset trying to do it myself so I am glad I got ahold of customer service to speak to]]></summary>
</entry>
<entry>
<title>Tracfone review by katy</title>
<link href="http://gethuman.com/Tracfone/customer-review_1098.html" ></link>
<id>urn:uuid:753e4f74-1764-c045-4b8b-f08213b3d5d5</id>
<updated>2009-08-19T14:50:18+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 4.0 out of 5: Good.  Comments from customer: hard to understand...voice muffled like she was too close to the receiver...had to ask her to repeat several times]]></summary>
</entry>
<entry>
<title>Tracfone review by Judyo</title>
<link href="http://gethuman.com/Tracfone/customer-review_1079.html" ></link>
<id>urn:uuid:e4e24552-0ff5-b73b-ef70-3b7d962be69e</id>
<updated>2009-08-17T19:06:32+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 5.0 out of 5: Excellent.  Comments from customer: on with call center for over 90 min...they had no clue what I was talking about.  With this number problem wass solved in less than 15 minutes]]></summary>
</entry>
<entry>
<title>Tracfone review by Judyo</title>
<link href="http://gethuman.com/Tracfone/customer-review_1078.html" ></link>
<id>urn:uuid:93ba18ae-4b55-3958-8c00-4b4c1931fd14</id>
<updated>2009-08-17T19:04:42+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Spent over 90 min with website number - they had no clue what I was talking about.  This phone number had problem taken care of in 15 minutes.  WONDERFUL SERVICE]]></summary>
</entry>
<entry>
<title>Tracfone review by Lyn</title>
<link href="http://gethuman.com/Tracfone/customer-review_1057.html" ></link>
<id>urn:uuid:54a639f9-b99d-1256-0969-8a9cb1c570f4</id>
<updated>2009-08-13T21:52:13+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 5.0 out of 5: Excellent.  Comments from customer: This number was picked up immediately by human and problem solved - but he was VERY hard to hear and understad.]]></summary>
</entry>
<entry>
<title>Tracfone review by lilredhunter</title>
<link href="http://gethuman.com/Tracfone/customer-review_1008.html" ></link>
<id>urn:uuid:470644d5-2d49-e00f-32f4-e5ddd688cb06</id>
<updated>2009-08-10T01:07:03+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 1.0 out of 5: Horrible.  Comments from customer: outsourced call cntr can't understand them. Phone has been a problem since day 1 & they caused it.]]></summary>
</entry>
<entry>
<title>Tracfone review by k53</title>
<link href="http://gethuman.com/Tracfone/customer-review_982.html" ></link>
<id>urn:uuid:91db5a76-af24-e1d1-499f-7bb73893bf8e</id>
<updated>2009-08-06T17:04:55+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I had called their other 800 # on their website and was on hold for 52 min. before I gave up.   Thank-you! Thank-you!]]></summary>
</entry>
<entry>
<title>Tracfone review by jcr72</title>
<link href="http://gethuman.com/Tracfone/customer-review_559.html" ></link>
<id>urn:uuid:b855f99b-bea5-a9c9-1fb6-305ab057f137</id>
<updated>2009-06-12T23:06:20+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 5.0 out of 5: Excellent.  Comments from customer: solved my problem]]></summary>
</entry>
<entry>
<title>Tracfone review by oldguy</title>
<link href="http://gethuman.com/Tracfone/customer-review_525.html" ></link>
<id>urn:uuid:8878996c-7d0b-5f31-3ca4-deff890e35e8</id>
<updated>2009-06-09T03:10:30+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 4.0 out of 5: Good.  Comments from customer: helpful but hard to understand]]></summary>
</entry>
<entry>
<title>Tracfone review by BlairsvilleRS</title>
<link href="http://gethuman.com/Tracfone/customer-review_428.html" ></link>
<id>urn:uuid:e9a03177-f101-b41a-ee5e-21be5e90e07a</id>
<updated>2009-05-26T16:21:26+00:00</updated>
<summary type="html" ><![CDATA[Tracfone rating from customer: 4.0 out of 5: Good.  Comments from customer: much better than calling customer support line]]></summary>
</entry>
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