Tracfone customer service tips

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Tracfone customer support at a glance

17 user ratings
   3.5/5
Good
Customer care available by phone (1 number)   email (1)   web   live chat   + add
Most recent review "could not get my problem sol..." -fed ..., 5 days ago  see 1 review  write a review
Most recent user tip "All tech support is handled in..." -CAD_..., 2 mos ago  see 8 tips  leave a tip


Customer help tips and suggestions from others


CAD_Manager:
28 Dec, 2009 (2 mos ago)
"All tech support is handled in India. I've struggled with them for 5 days to get a one of their phones activated and working, still no luck. Every call to tech sup..." read full tip » 10 of 10 found this useful

(anonymous person)
13 Feb, 2010 (1 mo ago)
"For more than a week, I have been attempting to call tracfone customer service. On every attempt, regardless of the time of day, a recording states: "due to unusual..." read full tip » 5 of 5 found this useful

(anonymous person)
20 Feb, 2010 (27 days ago)
"These guys are a joke...they must get paid by how long they keep you on the line before you hang up in desperation. was on phone for three hours with different peopl..." read full tip » 2 of 2 found this useful

tearing my hair out:
03 Mar, 2010 (16 days ago)
"The Feb 13 tipster has it right on. I've been getting the same "high call volume" message. I did manage getting through to tech support one night approx 9:30; he mes..." read full tip » 1 of 1 found this useful

(anonymous person)
03 Feb, 2010 (1 mo ago)
"Tried this number and website phone number. Both times machine hung up on me. My sister tried to resolve this same problem and was on the phone for an hour or more, ..." read full tip » 1 of 1 found this useful
  Next 5 tips »   See ratings over time
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Tips and feedback from others

CAD_Manager:
28 Dec, 2009 (2 mos ago)
"All tech support is handled in India. I've struggled with them for 5 days to get a one of their phones activated and working, still no luck. Every c..." more »
 add your tip or story »  see all tips and stories (8) »



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