Time Warner Cable Customer Review - Bookworm

Review by Bookworm

 by Bookworm - 1 year ago

Except for AT&T - this is the worst experience ever! I was given a time for a technician to come to fix my modem from 8am-11am. The guy never showed up, called customer service 7 times was assured he'd come until 9pm. He never came. I had to take a day of from work to wait for a service that wasn't delivered. I'm now rescheduled to next Friday.
  • Overall Quality
  • Communication
  • Waited
    7 mins
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