Time Warner Cable Customer Review - 356

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Review by 356

by 356 - 1 year ago

“conclusion to the company: dishonest, trick, and no respect to customers... 1, the website has no good and detail information about product "package" for customers to see! Then you have to call the "customer service" which where the troubles start!! 2, no one taking any responsibility for mistakes... always the one who took the order got it wrong!!! 3, wait forever to speak to a "supervisor"... seems liked those "supervisors" don't exist at all!!! After at least 5-10 minutes waiting for the "supervisor", you mostly would hang up the phone... once again, to them, no complain and problem solved !!! ”

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