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<title>Telus - Internet Service (Canada) customer reviews, customer service news, stories, tips, and ratings</title>
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<description><![CDATA[What customers are saying about Telus - Internet Service (Canada) customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<title>Telus - Internet Service (Canada) review by telussucksmyleftnut</title>
<link>http://gethuman.com/Telus___Internet_Service__Canada_/customer-review_1851.html</link>
<pubDate>Wed, 04 Nov 2009 01:05:30 +0000</pubDate>
<description><![CDATA[Telus - Internet Service (Canada) rating from customer: 2.0 out of 5: Poor.  Comments from customer: Waited at least 10 minutes for an agent and then when finally reached one, he told me that I would have to phone back on another line and do it all over AGAIN.

HATE TELUS]]></description>
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<title>Telus - Internet Service (Canada) customer service tip from Paulette</title>
<link>http://gethuman.com/Telus___Internet_Service__Canada_/customer-tip_668.html</link>
<pubDate>Tue, 29 Sep 2009 06:46:46 +0000</pubDate>
<description><![CDATA[Telus - Internet Service (Canada) tip: Well, Telus is now my ex-Internet provider.  Not because of that service, but because I got an invoice for $65.93 from them for charges relating to a non-subscriber card.  I called 3 times before I heard what the charges were for.  Apparently over two years ago (Feb and Mar 2007) I had a conference call with someone by the name of Arron moderating.  This was news to me, but the operator at the Telus contact centre insisted the charges were legit even though he could not substantiate when and even if I requested the non-subscriber card.  So in frustration I told Charles, the operator, that I would cut a cheque to Telus but that they could discontinue my internet service.  He obliged and I couldn't be happier.  It beats me that there would be a charge pending for over 2 years (what type of accounting service do they have?).  I have been a long time customer of Telus, but no more.  I guess they needed $65.93 more than I do.  
Paulette]]></description>
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<title>Telus - Internet Service (Canada) review by a gethuman user</title>
<link>http://gethuman.com/Telus___Internet_Service__Canada_/customer-review_583.html</link>
<pubDate>Tue, 16 Jun 2009 20:56:30 +0000</pubDate>
<description><![CDATA[Telus - Internet Service (Canada) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Joanne was a great help!!!!]]></description>
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<title>Telus - Internet Service (Canada) review by butcher99</title>
<link>http://gethuman.com/Telus___Internet_Service__Canada_/customer-review_72.html</link>
<pubDate>Tue, 24 Mar 2009 14:47:48 +0000</pubDate>
<description><![CDATA[Telus - Internet Service (Canada) rating from customer: 4.0 out of 5: Good.  Comments from customer: menu system from HELL!.  it takes longer to get through the menus than you spend on hold.   Really BAD voice response .   I usually end up YELLING at the phone.]]></description>
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