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<title>Telus Phone Service (Canada) reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Telus Phone Service (Canada) customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>Telus Phone Service (Canada) review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/25886/" ></link>
<id>urn:uuid:bae415d9-a76b-a001-ee0f-7a88295b0bdc</id>
<updated>2012-04-01T18:47:03+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Would be nice to talk to someone who understood English. ]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by fryreyesonly</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/22136/" ></link>
<id>urn:uuid:b42f2d17-a1d5-3f31-6c0f-31e6c983167e</id>
<updated>2011-12-01T07:48:48+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I was offered for mom who is 83 and in assisted living 74.00 bundle with laptop Telus wont honour and over billed at higher rates for telephone and fiber tv and internet - unreal they deny it was offered but I think i recorded the conversation so wha]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by RRule</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/21612/" ></link>
<id>urn:uuid:51b5df08-0ef6-69f5-4e94-314ad396c677</id>
<updated>2011-11-10T18:35:36+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Brad did an outstanding job. got right to the issue and resolved it quickly. also updated my call plan in the process. excellent]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by vic</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/21278/" ></link>
<id>urn:uuid:a1cdc2ab-70ae-d9c5-0a2f-eb4f04b8b6bc</id>
<updated>2011-11-01T04:55:54+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: On the hold for 55 minutes before getting to Tech support]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by thatguy</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/20972/" ></link>
<id>urn:uuid:a50eb5bc-4b9e-a030-2768-ca903116fcd6</id>
<updated>2011-10-22T22:12:53+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 2.0 out of 5: Poor.  Comments from customer: I have had Telus Optix TV and Internet for a little under a month now. When I signed up I was offered 'complimentary channels' for a month. Never received them, when I called to ask about them I waited just under and hour on hold. Upon answering they]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by sky</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/20971/" ></link>
<id>urn:uuid:ec9aee49-1f40-1b8a-1487-8672a98180ab</id>
<updated>2011-10-22T20:20:49+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Was charged for internet - we have shaw. They did a credit check without my permission- Can't do that. Said it was something I bought online responsible for internet bill-  purchase -nothing to do with a phone/internet which was returned anyway. Now ]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by nuffin</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/20363/" ></link>
<id>urn:uuid:4025c374-60fd-989c-ff15-0e79d2d8f002</id>
<updated>2011-10-04T19:40:57+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: By the time the 40 minutes of waiting was done, I was hung up on.  They gave me $5 toward my next phone.  Instead, I switched carriers altogether, and will never go back.  This wasn't my only experience of poor customer service with Telus, just one o]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by Denise</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/19796/" ></link>
<id>urn:uuid:7b972182-0db5-eebe-63b9-8443e34a4c8f</id>
<updated>2011-09-17T06:05:02+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 2.0 out of 5: Poor.  Comments from customer: Telus assigned me a phone number that was previously a fax number. I received 12-14 calls per night, every night, between midnight and 4am. Yes Telus would assign me a new number...for a fee of $78. I called back every day for 23 days asking to speak]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by safe_streets</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/19760/" ></link>
<id>urn:uuid:e9353089-5c96-3685-82e3-b84f12beaaf1</id>
<updated>2011-09-16T04:01:28+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: For ten years the Telus electronic operator has announced that they are experiencing higher than normal call volume.  Its about time that somebody at Telus figured out that their "normal" call volume is higher than they expected and hire a few more s]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by somaticsea</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/19418/" ></link>
<id>urn:uuid:1b7668b9-daf9-98b1-8f29-a53711e009d3</id>
<updated>2011-09-07T01:11:54+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: This time waited just over 40 mins, and then was hung up on. Have called many times long wait everytime, and issue has never been resolved I haven't had a dial tone on my home phone for over a month!!!! ]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/17885/" ></link>
<id>urn:uuid:cd1651d2-5ed4-28f5-6de6-f8fb41d8e88e</id>
<updated>2011-07-27T01:46:01+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Te4lus is one of the worst companies for customer support]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by tsigane</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/7922/" ></link>
<id>urn:uuid:e342c60b-b798-1c86-06d8-fccba599814c</id>
<updated>2010-08-23T22:37:02+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 4.0 out of 5: Good.  Comments from customer: had a simple question, got a clear answer
but man is it ever so long to get to talk to someone!
had to dial in twice 'cause first time line was dropped...]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by Sarra</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/2188/" ></link>
<id>urn:uuid:74548b3a-ca49-1aad-e0d3-5e5adc2f8a68</id>
<updated>2009-11-26T00:36:23+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I phoned this number and waited 5 minutes.  When the agent found out that I was from Toronto area, he sent me back into the system where I had to start over.]]></summary>
</entry>
<entry>
<title>Telus Phone Service (Canada) review by EdM</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Telus-Phone-Service-Canada/872/" ></link>
<id>urn:uuid:54ca4c91-4a0d-fa98-4e24-d44cdc94d4f6</id>
<updated>2009-07-27T19:22:05+00:00</updated>
<summary type="html" ><![CDATA[Telus Phone Service (Canada) rating from customer: 2.0 out of 5: Poor.  Comments from customer: Most of this time was wallowing through the poor automated system - three times]]></summary>
</entry>
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