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<title>Telstra reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Telstra customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>Telstra review by a gethuman user</title>
<link href="http://gethuman.com/Telstra/customer-review_23341.html" ></link>
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<updated>2012-01-16T05:04:55+00:00</updated>
<summary type="html" ><![CDATA[Telstra rating from customer: 1.0 out of 5: Horrible.  Comments from customer: recorded message advising Telstra will call back in 2 working days - after many weeks, no call back & cannot get through]]></summary>
</entry>
<entry>
<title>Telstra review by Troy Kelly</title>
<link href="http://gethuman.com/Telstra/customer-review_20488.html" ></link>
<id>urn:uuid:c6fe018c-bf2f-81e8-1857-344e1cb12574</id>
<updated>2011-10-10T00:09:26+00:00</updated>
<summary type="html" ><![CDATA[Telstra rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Using an outsourced call centre off-shore with poor line quality and ineffective staff is no way to handle customer care.]]></summary>
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<entry>
<title>Telstra review by a gethuman user</title>
<link href="http://gethuman.com/Telstra/customer-review_20024.html" ></link>
<id>urn:uuid:78bcfcbc-14c7-fbd9-b2c2-e6c69e4bc33d</id>
<updated>2011-09-24T05:58:48+00:00</updated>
<summary type="html" ><![CDATA[Telstra rating from customer: 4.0 out of 5: Good.  Comments from customer: better than normal]]></summary>
</entry>
<entry>
<title>Telstra review by a gethuman user</title>
<link href="http://gethuman.com/Telstra/customer-review_16489.html" ></link>
<id>urn:uuid:9842c204-a068-7e7b-8f17-8a0e769cd6da</id>
<updated>2011-06-19T04:13:55+00:00</updated>
<summary type="html" ><![CDATA[Telstra rating from customer: 1.0 out of 5: Horrible.  Comments from customer: needs to learn more english, have at repeat myself many times, pass customers around other departments to annoy them and eventually end call.]]></summary>
</entry>
<entry>
<title>Telstra review by a gethuman user</title>
<link href="http://gethuman.com/Telstra/customer-review_16488.html" ></link>
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<updated>2011-06-19T03:52:05+00:00</updated>
<summary type="html" ><![CDATA[Telstra rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Frequent periodic disconnection of phone line]]></summary>
</entry>
<entry>
<title>Telstra review by a gethuman user</title>
<link href="http://gethuman.com/Telstra/customer-review_14391.html" ></link>
<id>urn:uuid:d9ac1de2-8413-6656-46b6-8f11b84b672e</id>
<updated>2011-04-07T04:54:02+00:00</updated>
<summary type="html" ><![CDATA[Telstra rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Great customer service!]]></summary>
</entry>
<entry>
<title>Telstra review by arthur</title>
<link href="http://gethuman.com/Telstra/customer-review_7976.html" ></link>
<id>urn:uuid:937d4862-63e4-2ba6-0460-999e55afb77c</id>
<updated>2010-08-26T03:00:33+00:00</updated>
<summary type="html" ><![CDATA[Telstra rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Seem to use pass customer around as many operators as possible so that they will go away.]]></summary>
</entry>
<entry>
<title>Telstra review by a gethuman user</title>
<link href="http://gethuman.com/Telstra/customer-review_3150.html" ></link>
<id>urn:uuid:f85f19de-88c5-4c20-ad62-52886d5d6fc9</id>
<updated>2010-02-02T04:55:31+00:00</updated>
<summary type="html" ><![CDATA[Telstra rating from customer: 3.0 out of 5: Average.  Comments from customer: need to know more english]]></summary>
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