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<title>TIAA-CREF reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about TIAA-CREF customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>TIAA-CREF review by grenelda</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/20385/" ></link>
<id>urn:uuid:c15ad1ec-6e0c-878a-2bcd-52cec7e10d01</id>
<updated>2011-10-05T15:30:37+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Instant connection.]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by Patty</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/19352/" ></link>
<id>urn:uuid:2c26b09a-5fec-be69-3bfb-e9365757c490</id>
<updated>2011-09-04T16:17:00+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 1.0 out of 5: Horrible.  Comments from customer: My Mother was invested in several TIAA-CREF accounts with me as her beneficiary.  When she died TIAA-CREF put me through HELL, giving me misinformation & changing the instructions in the midst of my paper-work efforts.  I had to get help from the Pre]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by grr</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/18997/" ></link>
<id>urn:uuid:eb65b406-67ab-7131-c1e1-b4414b8f773d</id>
<updated>2011-08-26T03:49:29+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 1.0 out of 5: Horrible.  Comments from customer: It took over three weeks to get my money withdrawn and distributed.  I made daily calls for a week to try to get any information.  The supervisor in one of the call centers said, "what could I expect when I was withdrawing money from CREF.  The super]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by wolffrat</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/18894/" ></link>
<id>urn:uuid:bda80ce8-2234-7be2-e669-db788d154f03</id>
<updated>2011-08-23T19:49:31+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Had to wait 2 days for a response.  Person calling was rude and the email response was even worse.  ]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by f-tiaacref</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/18468/" ></link>
<id>urn:uuid:0da7a2b8-9860-3eab-a1b0-4b20ca3b9cd8</id>
<updated>2011-08-11T20:15:28+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 1.0 out of 5: Horrible.  Comments from customer: The wait time wasn't bad for me, but the conversation was.  The woman I spoke to was VERY rude.  She pretty much screamed at me when I asked about withdrawing my money.  Then, she shrieked again when I asked her to clarify what she had said previousl]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/18063/" ></link>
<id>urn:uuid:4ea4e597-e54b-46de-d7c3-3538e0378b05</id>
<updated>2011-08-01T17:42:33+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 5.0 out of 5: Excellent.  Comments from customer: thanks]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by TimJ</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/17449/" ></link>
<id>urn:uuid:de1c8aed-7b96-a9c3-11d0-e4b41444c2f6</id>
<updated>2011-07-15T18:11:04+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 4.0 out of 5: Good.  Comments from customer: Good. The 800 842-2252 did not pick up.]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by vince</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/13785/" ></link>
<id>urn:uuid:fbcb06e8-77d3-3074-65fc-1cce39935fe3</id>
<updated>2011-03-18T18:18:58+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 4.0 out of 5: Good.  Comments from customer: Excellent advisers when you meet one on one.
Helps you determine your comfort level with the investment choices you make.
Happy to have started with them 9 years ago.
VM
]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/13781/" ></link>
<id>urn:uuid:c85b2343-175e-085a-3525-2537620c301e</id>
<updated>2011-03-18T17:00:54+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Easy close of account.]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/13532/" ></link>
<id>urn:uuid:c9185c57-01f4-ece2-074e-084560750b4c</id>
<updated>2011-03-10T16:26:50+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 3.0 out of 5: Average.  Comments from customer: Rep was not very knowledgable about the IRS rules, and was put on hold a lot.]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by lemery</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/11551/" ></link>
<id>urn:uuid:6a43c7cc-8a77-a809-ec54-7cca220dbc6e</id>
<updated>2011-01-06T22:33:23+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 2.0 out of 5: Poor.  Comments from customer: I never got through to a live body after several tries at two different phone numbers.]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by Dr. K</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/11477/" ></link>
<id>urn:uuid:8471ee37-9f5d-c2db-fa2a-b7b4616df749</id>
<updated>2011-01-04T22:51:35+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 1.0 out of 5: Horrible.  Comments from customer: There is only one thing they care about, and it ain't you!]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by Nat</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/11403/" ></link>
<id>urn:uuid:f4e386fa-3026-e33e-a33a-f351b319a884</id>
<updated>2011-01-03T14:11:21+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Waited for over an hour, no response at all. Disgusting service, shame..]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/10975/" ></link>
<id>urn:uuid:efb1f156-97d0-6021-41d9-c8d99a3cf4c8</id>
<updated>2010-12-17T22:48:27+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Trying to set up an account, and stuck on hold for 109 minutes!  This is rediculous!!!]]></summary>
</entry>
<entry>
<title>TIAA-CREF review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/TIAA-CREF/10907/" ></link>
<id>urn:uuid:c31a2de8-f321-4224-4bef-b1dcabccdcee</id>
<updated>2010-12-16T03:21:44+00:00</updated>
<summary type="html" ><![CDATA[TIAA-CREF rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Alarming lack of customer service. Was unable to speak to anyone at all after trying all day. ]]></summary>
</entry>
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