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<title>Symantec reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Symantec customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Symantec reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Symantec/news_754/atom</link>
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<entry>
<title>Symantec review by citcat</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/26819/" ></link>
<id>urn:uuid:fa591f3c-d423-5976-f913-a8e1a3b4a4fd</id>
<updated>2012-04-16T17:16:08+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 4.0 out of 5: Good.  Comments from customer: fast and helpful !!!]]></summary>
</entry>
<entry>
<title>Symantec review by Dan</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/24821/" ></link>
<id>urn:uuid:7dddc10a-fb2b-c6ee-59fe-e1c472bf7f25</id>
<updated>2012-03-12T14:58:47+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: startic filled music... gave up after 10 minutes]]></summary>
</entry>
<entry>
<title>Symantec review by Rogo</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/22361/" ></link>
<id>urn:uuid:87e55128-19c7-164d-85af-f6144d323045</id>
<updated>2011-12-09T19:34:20+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I called the 800-745-6061 number and I got a person in 2 mins. and my whole problem was solved in 10 mins. total time.]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/18019/" ></link>
<id>urn:uuid:881406f0-0d4d-92c3-6edd-b8ba5139546c</id>
<updated>2011-07-30T15:18:21+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Good service. No complaints. Got my question answered.]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/15920/" ></link>
<id>urn:uuid:36cc1912-7411-3943-de6b-f5161774573f</id>
<updated>2011-06-02T02:00:50+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: ssolved problem painlessly and quickly]]></summary>
</entry>
<entry>
<title>Symantec review by Allan</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/15815/" ></link>
<id>urn:uuid:487c1271-8750-f5d0-34e5-25663f0165b9</id>
<updated>2011-05-28T17:07:18+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 2.0 out of 5: Poor.  Comments from customer: Their customer service is in India, and it took them four hours to solve a simple problem. My Norton gadget disappeared and after trying to find how to get it back from their website, I contacted their customer service after four hours and my evening]]></summary>
</entry>
<entry>
<title>Symantec review by SymantecSUKS</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/14348/" ></link>
<id>urn:uuid:6aab578c-cb62-1d6d-9d3f-d81626f46bfd</id>
<updated>2011-04-05T18:59:18+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: THE WORST company I have ever dealt with for support in my 12 years of working in IT. !!!! Even tried to get through to someone in Sales and couldn't! After several rings a recording came on that the number could not be processed - please try again l]]></summary>
</entry>
<entry>
<title>Symantec review by Hilliard999999</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/13662/" ></link>
<id>urn:uuid:b4d299c2-cfd9-1579-bcfd-c1b012d87a84</id>
<updated>2011-03-15T02:44:58+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: FANTASTIC.  Diagnosed and fixed my problem in minutes.  It was worth the wait. What the Norton guy was able to do in Live Chat was just amazing.  I sat there and watched as he solved the problem for me.  Thank you Norton.  ]]></summary>
</entry>
<entry>
<title>Symantec review by symantec-are-crap</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/13238/" ></link>
<id>urn:uuid:283bc229-0b41-2ca9-23c0-b560f34d364d</id>
<updated>2011-03-02T14:00:32+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Absolutley terrible.  Total shower of sh**e.
You'd probably get better "expertise" and "support" from a stranger walking down the street.

Symantec should be ashamed.]]></summary>
</entry>
<entry>
<title>Symantec review by ITguy42</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/12975/" ></link>
<id>urn:uuid:03ec8224-552a-4155-db47-7a7c363fd286</id>
<updated>2011-02-23T16:11:09+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 2.0 out of 5: Poor.  Comments from customer: Symantec has the worst tech support of any i have experienced in my 7 years of IT support. They should be embarrassed and ashamed.]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/12689/" ></link>
<id>urn:uuid:5260abd8-0d3c-0d72-9037-e548dc6296ea</id>
<updated>2011-02-14T14:48:43+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 4.0 out of 5: Good.  Comments from customer: Cancelled license subscription]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/12525/" ></link>
<id>urn:uuid:797fc7f4-2b67-9619-f240-c262a3ca9037</id>
<updated>2011-02-08T15:51:10+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 2.0 out of 5: Poor.  Comments from customer: I simply would like to get the phone# for the accounting dept.  I'm calling from a Large Hospital trying to get information so that your company gets paid correctly.  Why did that have to take 22 mins. And still I don't get the correct information ev]]></summary>
</entry>
<entry>
<title>Symantec review by grandmother8</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/11793/" ></link>
<id>urn:uuid:741206ef-7506-dacf-f204-042afca2cc7a</id>
<updated>2011-01-14T05:25:01+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: OUTSTANDING SERVICE, SATISH KAMAR WAS VERY
KIND CONSIDERATE PROFESSIONAL AND KNOWLEDGEABLE IN HELPING ME OUT WITH PREPARING NORTON, I WOULD NOT BE ABLE TO ACHIEVE THIS PROGRAM WITHOUT HIS HELP.]]></summary>
</entry>
<entry>
<title>Symantec review by PamB</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/11381/" ></link>
<id>urn:uuid:8bb108ca-fc91-a741-d8a1-9f7b6c947a74</id>
<updated>2011-01-01T18:53:53+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Yeah, I can confirm it's outsourced... my call went to Manila. But we consumers demand low prices, so that's to be expected (by this user, anyway). I called on New Year's Day in the late morning, and there was NO wait. The employee did a great job he]]></summary>
</entry>
<entry>
<title>Symantec review by hbspridenjoy</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Symantec/11370/" ></link>
<id>urn:uuid:90c6a4d0-46d3-d0cf-b4a3-cf3827741274</id>
<updated>2010-12-31T20:35:19+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 4.0 out of 5: Good.  Comments from customer: The service was fine once I got someone on the line.  Had I not had a speakerphone, this would have been a really tough issue to resove.]]></summary>
</entry>
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