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<title>Symantec reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Symantec customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Symantec reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Symantec/news_754/atom</link>
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<entry>
<title>Symantec review by Rogo</title>
<link href="http://gethuman.com/Symantec/customer-review_22361.html" ></link>
<id>urn:uuid:24b1ea3a-f888-3e4a-9331-f8ce8ec909a4</id>
<updated>2011-12-09T19:34:20+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I called the 800-745-6061 number and I got a person in 2 mins. and my whole problem was solved in 10 mins. total time.]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_18019.html" ></link>
<id>urn:uuid:6713ec2a-659c-b4d5-dd9c-6af9ffcfa600</id>
<updated>2011-07-30T15:18:21+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Good service. No complaints. Got my question answered.]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_15920.html" ></link>
<id>urn:uuid:e9c70748-2bd3-0bc9-fd26-55d549b8ad0a</id>
<updated>2011-06-02T02:00:50+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: ssolved problem painlessly and quickly]]></summary>
</entry>
<entry>
<title>Symantec review by Allan</title>
<link href="http://gethuman.com/Symantec/customer-review_15815.html" ></link>
<id>urn:uuid:2d3d1ad8-8259-d63c-9b7d-95e14c3ea6a6</id>
<updated>2011-05-28T17:07:18+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 2.0 out of 5: Poor.  Comments from customer: Their customer service is in India, and it took them four hours to solve a simple problem. My Norton gadget disappeared and after trying to find how to get it back from their website, I contacted their customer service after four hours and my evening]]></summary>
</entry>
<entry>
<title>Symantec review by SymantecSUKS</title>
<link href="http://gethuman.com/Symantec/customer-review_14348.html" ></link>
<id>urn:uuid:f6e564df-b481-99d5-d922-606847bfc43f</id>
<updated>2011-04-05T18:59:18+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: THE WORST company I have ever dealt with for support in my 12 years of working in IT. !!!! Even tried to get through to someone in Sales and couldn't! After several rings a recording came on that the number could not be processed - please try again l]]></summary>
</entry>
<entry>
<title>Symantec review by Hilliard999999</title>
<link href="http://gethuman.com/Symantec/customer-review_13662.html" ></link>
<id>urn:uuid:e23cebff-d3bc-8b60-0a71-bd3a155056ee</id>
<updated>2011-03-15T02:44:58+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: FANTASTIC.  Diagnosed and fixed my problem in minutes.  It was worth the wait. What the Norton guy was able to do in Live Chat was just amazing.  I sat there and watched as he solved the problem for me.  Thank you Norton.  ]]></summary>
</entry>
<entry>
<title>Symantec review by symantec-are-crap</title>
<link href="http://gethuman.com/Symantec/customer-review_13238.html" ></link>
<id>urn:uuid:72cdceb9-217a-2728-9802-606fc5835f08</id>
<updated>2011-03-02T14:00:32+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Absolutley terrible.  Total shower of sh**e.
You'd probably get better "expertise" and "support" from a stranger walking down the street.

Symantec should be ashamed.]]></summary>
</entry>
<entry>
<title>Symantec review by ITguy42</title>
<link href="http://gethuman.com/Symantec/customer-review_12975.html" ></link>
<id>urn:uuid:109bec01-d2be-b31f-e0c7-cc842b0063b6</id>
<updated>2011-02-23T16:11:09+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 2.0 out of 5: Poor.  Comments from customer: Symantec has the worst tech support of any i have experienced in my 7 years of IT support. They should be embarrassed and ashamed.]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_12689.html" ></link>
<id>urn:uuid:ecb9207e-5f04-15c0-aed2-12a98e34a3f8</id>
<updated>2011-02-14T14:48:43+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 4.0 out of 5: Good.  Comments from customer: Cancelled license subscription]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_12525.html" ></link>
<id>urn:uuid:379f6952-5257-5534-fdef-72f4c833cf2f</id>
<updated>2011-02-08T15:51:10+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 2.0 out of 5: Poor.  Comments from customer: I simply would like to get the phone# for the accounting dept.  I'm calling from a Large Hospital trying to get information so that your company gets paid correctly.  Why did that have to take 22 mins. And still I don't get the correct information ev]]></summary>
</entry>
<entry>
<title>Symantec review by grandmother8</title>
<link href="http://gethuman.com/Symantec/customer-review_11793.html" ></link>
<id>urn:uuid:8d749d55-02f1-05d0-63aa-5770fb28598d</id>
<updated>2011-01-14T05:25:01+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: OUTSTANDING SERVICE, SATISH KAMAR WAS VERY
KIND CONSIDERATE PROFESSIONAL AND KNOWLEDGEABLE IN HELPING ME OUT WITH PREPARING NORTON, I WOULD NOT BE ABLE TO ACHIEVE THIS PROGRAM WITHOUT HIS HELP.]]></summary>
</entry>
<entry>
<title>Symantec review by PamB</title>
<link href="http://gethuman.com/Symantec/customer-review_11381.html" ></link>
<id>urn:uuid:fe034256-04f4-70ae-6741-7ef6d428447d</id>
<updated>2011-01-01T18:53:53+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Yeah, I can confirm it's outsourced... my call went to Manila. But we consumers demand low prices, so that's to be expected (by this user, anyway). I called on New Year's Day in the late morning, and there was NO wait. The employee did a great job he]]></summary>
</entry>
<entry>
<title>Symantec review by hbspridenjoy</title>
<link href="http://gethuman.com/Symantec/customer-review_11370.html" ></link>
<id>urn:uuid:550f21f7-c03a-1ab2-6cea-f38c2254e912</id>
<updated>2010-12-31T20:35:19+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 4.0 out of 5: Good.  Comments from customer: The service was fine once I got someone on the line.  Had I not had a speakerphone, this would have been a really tough issue to resove.]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_10533.html" ></link>
<id>urn:uuid:2b4c3024-1013-2246-db23-1eb88cce45cd</id>
<updated>2010-12-03T15:44:48+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Everything is outsourced to handlers who are barely understood! How can anyone trust such people with personal information like credit cards???]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_9897.html" ></link>
<id>urn:uuid:3efa1735-844c-8e80-ecc4-41557d0d0fa4</id>
<updated>2010-11-08T02:17:08+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: their respnse time  is outrageous and I believe they want us to use their pay service for help]]></summary>
</entry>
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