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<title>Symantec customer reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Symantec customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Symantec customer reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Symantec/news_754/atom</link>
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<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_3688.html" ></link>
<id>urn:uuid:36a1b03f-df5a-ec92-31c3-732fa1e19369</id>
<updated>2010-03-02T01:26:34+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: i cannot contact you by phone. i tried to purchase norton 360 for my home pc online i gave your prompts all the info reguested.. i gave my debit card number,and my three digit security code. i was not able to download norton 360 all i got was error code 30030083-0.then i was locked out of the screen. call me asap i dont appreciate giving my debit card info out on my pc then symantec not having a phone number to contact someone to assist me clearing this up... making my purchase,,, finding if my card number is still in cyberspace,or secured by your company...]]></summary>
</entry>
<entry>
<title>Symantec review by KATE&amp;STAN</title>
<link href="http://gethuman.com/Symantec/customer-review_3585.html" ></link>
<id>urn:uuid:4148406b-b4d8-e7fe-5d69-a6084f4cb628</id>
<updated>2010-02-25T19:24:31+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 2.0 out of 5: Poor.  Comments from customer: My computer   
My computer crashed. It's now repaired and Norton 360 is not on it.
I am just trying to get a hold of someone to down load it again. It is all paid for.VERY FRUSTRATING

]]></summary>
</entry>
<entry>
<title>Symantec review by dogpatch</title>
<link href="http://gethuman.com/Symantec/customer-review_3518.html" ></link>
<id>urn:uuid:b40d5351-68b8-d8d6-55ae-a028107ac3a8</id>
<updated>2010-02-23T12:18:22+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I have called them 3 times and the shortest I hung on was 55 mins and then gave up.Horrible Customer Service..They need more people]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_3280.html" ></link>
<id>urn:uuid:55551950-9079-6ac9-4655-d9cdc8cf82a2</id>
<updated>2010-02-09T19:19:36+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Bought Norton 360, got four viruses, requested a refund, got my money back, then a bogus charge of $198.17 a year later and after long wait times, poor english, and many days later, they still can't tell me what I've been charged for. Don't buy their product!]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_2956.html" ></link>
<id>urn:uuid:3e5ee02a-31e9-bd26-ec38-a3786f9aa759</id>
<updated>2010-01-18T20:31:05+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 5.0 out of 5: Excellent.  Comments from customer: was having a subscription issue. tech corrected problem; updated my program. all remotely from Chenai, India. was a good experience]]></summary>
</entry>
<entry>
<title>Symantec review by red</title>
<link href="http://gethuman.com/Symantec/customer-review_2704.html" ></link>
<id>urn:uuid:30b31c7d-74cd-2f4d-2ebe-df220af91e4a</id>
<updated>2009-12-31T01:57:23+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: after 2 and a half hours on hold, they never did answer so I hung up and got problem solved through HP (the pc I have)]]></summary>
</entry>
<entry>
<title>Symantec review by cat in</title>
<link href="http://gethuman.com/Symantec/customer-review_1834.html" ></link>
<id>urn:uuid:f3aecf32-eb2f-ec93-acb2-1893ff79c69c</id>
<updated>2009-11-02T19:12:26+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 3.0 out of 5: Average.  Comments from customer: I had 582 subscription days remaining yet they billed my Visa for another year. They promised to credit Visa for the charge and stop the auto-renewal. Terrible language difficulty.]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_1136.html" ></link>
<id>urn:uuid:73a4bf81-2adc-aa44-c01b-a05405996d2f</id>
<updated>2009-08-24T18:52:13+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Almost impossible to find a phone number.  When yuo do, the person can not understand nor speak English.]]></summary>
</entry>
<entry>
<title>Symantec review by catfan</title>
<link href="http://gethuman.com/Symantec/customer-review_286.html" ></link>
<id>urn:uuid:42930b9d-58f8-4d7e-465c-f0af33503f9e</id>
<updated>2009-04-28T19:10:27+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: If they have that much trouble with thier product, maybe we should not use them]]></summary>
</entry>
<entry>
<title>Symantec review by herschie</title>
<link href="http://gethuman.com/Symantec/customer-review_217.html" ></link>
<id>urn:uuid:654c08c9-ad0d-4050-80bf-74bc3f7e0dea</id>
<updated>2009-04-15T04:09:14+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I finally used the online chat. Got my refund. I hope this company dies a slow painful death]]></summary>
</entry>
<entry>
<title>Symantec review by a gethuman user</title>
<link href="http://gethuman.com/Symantec/customer-review_109.html" ></link>
<id>urn:uuid:02b7bd21-e057-c83d-8226-b9541979860e</id>
<updated>2009-03-30T21:17:50+00:00</updated>
<summary type="html" ><![CDATA[Symantec rating from customer: 1.0 out of 5: Horrible.  Comments from customer: have been over charged]]></summary>
</entry>
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