Review by cat in for Symantec support

"I had 582 subscription days remaining yet they billed my Visa for another year. They promised to credit Visa for the charge and stop the auto-renewal. Terrible language difficulty." read more reviews like this »

Customer service rating


3: Average

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Communication rating


1: Horrible

Hold time

29 mins tell us your wait » see trends »

Date reported

Mon, 2 Nov 2009 (4 mos ago)

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