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review by cat in for Symantec support
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Symantec support at a glance
5 user ratings
   1.4/5
Horrible
Customer care available by phone   by email   by web   by IM/chat  


Review by cat in

"I had 582 subscription days remaining yet they billed my Visa for another year. They promised to credit Visa for the charge and stop the auto-renewal. Terrible language difficulty."
Customer service rating 3 out of 5: Average
Communication rating 1 out of 5: Horrible
Hold time 29 mins
Date reported Mon, 2 Nov 2009 (18 days ago)
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