Sprint customer reviews, customer service news, stories, tips, and ratingsurn:uuid:b536a5a1-427d-51e0-a1ec-8eea6f3d3c82Sprint customer reviews, customer service news, stories, tips, and ratings
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http://gethuman.com/images/gethuman-hands50.gifSprint customer service tip from a gethuman userurn:uuid:f7abf8df-e270-4b9e-f15b-afaf9e12d2eb2010-01-11T23:32:40+00:00Sprint review by a gethuman userurn:uuid:9814980b-a8be-e307-d978-959721d7abd92009-11-13T22:33:58+00:00Getting Sprint to fix your Hero problemsurn:uuid:f50fb5bd-cc09-eda5-7694-8ea583b0bd192009-10-28T21:32:14+00:00Sprint to fix your problems with Hero. Apparently there are several shortcuts that can be made in order to get a customer service rep to not only acknowledge your issue, but also to possibly pay you for the inconvenience! Shortcuts include: calling Sprint and asking for the Advanced Tech Support desk; mentioning the possibility of switching to another carrier (T-Mobile); and mentioning what an inconvenience the entire process was and asking the Account Services Rep to have the issue reported and asking for compensation. Much like all cell carriers, Sprint is terrified of losing customers and is very conscious about retaining them at all costs.