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<title>Samsung reviews, customer service news, stories, tips, and ratings</title>
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<description><![CDATA[What customers are saying about Samsung customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<title>Samsung review by calbers</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/28432/</link>
<pubDate>Sat, 12 May 2012 17:26:29 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I want to get my phone repaired.  Betewwn the phones, tv and Blue-ray, we have spent well over $12k on Samsung products in the last year and the service has sucked every time.  

I even got into a very loud argument in a technical pannel because of S]]></description>
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<title>Samsung review by Fir3Fight3R</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/25975/</link>
<pubDate>Tue, 03 Apr 2012 12:36:25 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 5.0 out of 5: Excellent.  Comments from customer: The first level of customer support is outsourced and the language barrier is difficult. To get a rep who understands you and vice-versa ask for "Advanced Support" when you get to the first level of support. The "Advanced Support" department is locat]]></description>
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<title>Samsung review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/25974/</link>
<pubDate>Tue, 03 Apr 2012 12:36:14 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 5.0 out of 5: Excellent.  Comments from customer: The first level of customer support is outsourced and the language barrier is difficult. To get a rep who understands you and vice-versa ask for "Advanced Support" when you get to the first level of support. The "Advanced Support" department is locat]]></description>
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<title>Samsung review by Richard A. hall</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/25926/</link>
<pubDate>Mon, 02 Apr 2012 16:44:35 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 5.0 out of 5: Excellent.  Comments from customer: The operator and the technician were pleasant and helpful.]]></description>
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<title>Samsung review by Richard A. Hall</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/25925/</link>
<pubDate>Mon, 02 Apr 2012 16:42:26 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I was pleased with the service I got on the phone.  I still have to send the unit in for repair or evaluation.]]></description>
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<title>Samsung review by saypal</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/24305/</link>
<pubDate>Wed, 22 Feb 2012 19:54:02 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 1.0 out of 5: Horrible.  Comments from customer: i have tryed to get customer service to  talk to me i've got tech support told them my problem and get a disconnect...all im thying to do is get some customer service]]></description>
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<title>Samsung review by Bullrunrun</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/23926/</link>
<pubDate>Mon, 06 Feb 2012 05:06:45 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I tried chat and the person didn't know what I was talking about when I ask for help regarding loading a cd that came with my cellphone. Terriable.Would not recommend using.]]></description>
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<title>Samsung review by Sad Samsung owner</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/23509/</link>
<pubDate>Sun, 22 Jan 2012 05:26:44 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 2.0 out of 5: Poor.  Comments from customer: The live chat feature is nice, however it's the same script you would get if you call. Needless to say, I still own a POS Samsung phone that doesn't work like it should and nobody in the world seems to know how to fix it. This is going to be my last ]]></description>
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<title>Samsung review by Sad Samsung owner</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/23508/</link>
<pubDate>Sun, 22 Jan 2012 05:20:27 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Tried Samsung's live chat and was hoping for a more human approach and speediness. My Samsung SGH-A667 Evergreen replacement(and the original one I bought)are garbage. Both have the same issues of re-booting or shutting off completely and so far, nob]]></description>
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<title>Samsung review by bellamonty</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/21137/</link>
<pubDate>Thu, 27 Oct 2011 18:17:16 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 1.0 out of 5: Horrible.  Comments from customer: After buying a galaxy tab the motherboard went out in 3 1/2 weeks.  I sent it to Samsung and told the service rep it was a new unit and I did not want it replaced with a refurbished unit.  They gave me the run around for 4 weeks, different rep every ]]></description>
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<title>Samsung review by arunciks</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/20781/</link>
<pubDate>Mon, 17 Oct 2011 21:24:48 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I am not sure if Samsung warranty servicing TTS guys checked the HDD before shipping but this one I received is DOA - doesn't power up. I did check and Power Supply does output voltage.I am getting really disappointed First Samsung story 1.5G HDD got]]></description>
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<title>Samsung review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/19318/</link>
<pubDate>Fri, 02 Sep 2011 20:03:09 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 4.0 out of 5: Good.  Comments from customer: Very fast response]]></description>
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<title>Samsung review by Cindy</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/18671/</link>
<pubDate>Wed, 17 Aug 2011 17:50:19 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 2.0 out of 5: Poor.  Comments from customer: I have received different answers from different samsung customer support people on the web and on the telephone. Very frustrating. One said my tv faulty capacitors would be replaced and paid for by Samsung and the on line rep said no way. I am going]]></description>
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<title>Samsung review by seamona</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/18375/</link>
<pubDate>Tue, 09 Aug 2011 21:18:25 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 5.0 out of 5: Excellent.  Comments from customer: person was completely trained,patient in answering all of my numerous questions at a level Ihave not expereinced in many years. I had purchased a new computer 
monitor and helped me with my instalation]]></description>
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<title>Samsung review by mrmelo</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Samsung/18335/</link>
<pubDate>Mon, 08 Aug 2011 21:23:02 +0000</pubDate>
<description><![CDATA[Samsung rating from customer: 4.0 out of 5: Good.  Comments from customer: Requested 4x for a manual for Samsung Droid. Screw-ups by reps and supervisor. Has not arrived after 11/2 mos. Little satisfaction from corporate exec customer service to send it UPS or Fed Ex. Wants me to wait 10 more days to receive. Buyer beware o]]></description>
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