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<title>Royal Mail (UK) reviews, customer service news, stories, tips, and ratings</title>
<link href="http://gethuman.com/Royal_Mail__UK_/news_679/atom" ></link>
<id>urn:uuid:a22f95e9-64f0-a2fc-d753-818c27f66ccc</id>
<description type="html" ><![CDATA[What customers are saying about Royal Mail (UK) customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Royal Mail (UK) reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Royal_Mail__UK_/news_679/atom</link>
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<entry>
<title>Royal Mail (UK) review by disgruntled customer</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_14370.html" ></link>
<id>urn:uuid:6f2f4f64-b787-3681-dcce-65d14486375f</id>
<updated>2011-04-06T17:17:49+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I too waited until all the options had finished and then had to wait agin for the second set of options to finish only to have an operator who couldn't understand that her suggestion would not give me delivery as it was the same as I had had already.]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by unhappy customer</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_13237.html" ></link>
<id>urn:uuid:94c8401e-2913-5e87-77b5-533cf0ef35b6</id>
<updated>2011-03-02T09:19:30+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: System is designed to make it as difficult as possible to get to speak to a human being.]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by a gethuman user</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_11639.html" ></link>
<id>urn:uuid:18a16c85-4242-a583-a363-fbbe82b75e5b</id>
<updated>2011-01-10T11:31:52+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 2.0 out of 5: Poor.  Comments from customer: shocking customer service]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by theoutsider</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_11489.html" ></link>
<id>urn:uuid:3c9a817a-b86e-6125-61d4-9fc76c7e5a59</id>
<updated>2011-01-05T11:57:38+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: After 30 minutes of waiting time , I gave up! Wasted time...]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by TomPT</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_10532.html" ></link>
<id>urn:uuid:29f71c43-6ae1-ecae-f0a6-54d6e7a7e2fc</id>
<updated>2010-12-03T14:19:24+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: It's an imposible maze, i couldn't find a person]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by a gethuman user</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_9876.html" ></link>
<id>urn:uuid:0d36a6b7-191d-5af5-4289-d9df4c773401</id>
<updated>2010-11-06T12:35:26+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: run out of time waiting for the morons to answer the phone, sooner they privatise it the better.]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by myxlpyklyx</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_9401.html" ></link>
<id>urn:uuid:ec6a0a12-94c9-d6fc-b45e-de2e2b1b6879</id>
<updated>2010-10-18T15:26:09+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: absolutely pish]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by Hanson Thor</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_9243.html" ></link>
<id>urn:uuid:c6f56795-c71c-b79a-130d-0a8eb8b4abe3</id>
<updated>2010-10-11T14:00:01+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: worse than if they had no number]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by a gethuman user</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_8999.html" ></link>
<id>urn:uuid:a36fb781-5423-4df2-1975-498f3942eb09</id>
<updated>2010-09-30T10:46:21+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: terrible terrible terrible, the 'human' told me to go to the website!  ]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by jaitch</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_8315.html" ></link>
<id>urn:uuid:dea074ea-0253-11f3-9a81-efa3921bbaee</id>
<updated>2010-09-06T18:26:33+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: pointless calling this customer service]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by a gethuman user</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_6346.html" ></link>
<id>urn:uuid:89d1cd72-3dbf-2925-d67e-81bb4ea45328</id>
<updated>2010-06-30T09:31:34+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: So far, today alone, I've tried three times to get through to ahuman being taht can answer one simple question: where is my mail?!  It's been four days since they 'guaranteed' redelivery in 24hrs and I still don't have it...]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by deltaromeodelta</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_5467.html" ></link>
<id>urn:uuid:69e86294-ce5d-472d-8d9e-a2692f5039ef</id>
<updated>2010-05-24T16:12:18+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I never got to speak to a human, was on hold for 20 minutes and had more important things to do. I would advise anyone considering calling Royal Mail that it would be quicker to walk to your local post office ask at the counter. Even if you're out in]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by a gethuman user</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_5463.html" ></link>
<id>urn:uuid:1d66081f-d22f-e881-e92b-f55242edfda5</id>
<updated>2010-05-24T09:10:56+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 2.0 out of 5: Poor.  Comments from customer: Very hard to actually get through to a person. They have a really stupid "human" automated system.]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by a gethuman user</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_5171.html" ></link>
<id>urn:uuid:ec282e7f-2363-1697-cb5c-a603e00eab0c</id>
<updated>2010-05-11T16:59:44+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 3.0 out of 5: Average.  Comments from customer: On the first 2 times I rang, the options I chose (which seemed the most logical ones) left me going around in circles, with no way of speaking to a human being.  When I rang for the third time, I was presented with several series of a bewilderingly c]]></summary>
</entry>
<entry>
<title>Royal Mail (UK) review by Dissatisfied customer</title>
<link href="http://gethuman.com/Royal_Mail__UK_/customer-review_5047.html" ></link>
<id>urn:uuid:6806702a-f6ef-9d94-204c-fa80780b1fc5</id>
<updated>2010-05-05T09:25:07+00:00</updated>
<summary type="html" ><![CDATA[Royal Mail (UK) rating from customer: 2.0 out of 5: Poor.  Comments from customer: Useless service - I needed to speak to a real person.  My question did not relate to any of the things offered to me on all the numbers given.  I used to be able to speak to the local Customer Services and my query was answered in a few minutes, by a]]></summary>
</entry>
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