Royal Mail (UK) Customer Review - Ret

Review by Ret

 by Ret - 2 years ago

The quality of service mark is composed of three people, and an average. One (Colin) was very helpful (5), and a chap I spoke to briefly at the corporate affairs office was also helpful (4). However this interaction was coloured by a rude man (scoring 1) who finished our conversation by putting my on hold, transferring me, and not telling me he was doing that. He also failed to listen to what I was asking for and seemed to be on auto pilot (he was reached on the general customer service number, the first number I rang. It got better from there..)
  • Overall Quality
  • Communication
  • Waited
    13 mins
Customer Reviews and Ratings for Royal Mail (UK)

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Best Phone Number & Contact Info for Royal Mail (UK)
Best phone number +44-8457740740 Average wait: 255 mins | Direct to human details
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