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<title>Optus reviews, customer service news, stories, tips, and ratings</title>
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<title>Optus review by Laurie</title>
<link>http://gethuman.com/Optus/customer-review_23211.html</link>
<pubDate>Tue, 10 Jan 2012 23:02:10 +0000</pubDate>
<description><![CDATA[Optus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: excellent service]]></description>
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<title>Optus review by a gethuman user</title>
<link>http://gethuman.com/Optus/customer-review_18988.html</link>
<pubDate>Fri, 26 Aug 2011 01:49:13 +0000</pubDate>
<description><![CDATA[Optus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Insurance.staff are disgusting they say they have or will ring you, they never do,then when you ask them they call you a liar and argue with you even though phone records show didn't.I've been getting bad service for 6months and still have outstandin]]></description>
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<title>Optus review by Telstra</title>
<link>http://gethuman.com/Optus/customer-review_16490.html</link>
<pubDate>Sun, 19 Jun 2011 04:23:28 +0000</pubDate>
<description><![CDATA[Optus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I don't understand what they are mumbling about.Their ads keep slowing down my computer.
They keep transferring me to the other departments to annoy me.]]></description>
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<title>Optus review by crm911</title>
<link>http://gethuman.com/Optus/customer-review_15423.html</link>
<pubDate>Sun, 15 May 2011 00:14:19 +0000</pubDate>
<description><![CDATA[Optus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Optus' call centre in Manila called me when I was overseas and had used my data allowance excessively. They were making sure I understood that the bill would be several hundred dollars, because (I guess) others don't know that and complain when they ]]></description>
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