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<title>Norton AntiVirus reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Norton AntiVirus customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>Norton AntiVirus review by micrman95</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_23720.html" ></link>
<id>urn:uuid:79a286fa-7566-786c-83b2-29433dc4baac</id>
<updated>2012-01-28T03:11:44+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Worthless effort. Wasted my time to have virtual agent tell me they couldn't answer a simple question aboutt an installation problem]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by volunteer</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_23465.html" ></link>
<id>urn:uuid:bd0f0f94-248a-7254-31d3-3acb8288a3b5</id>
<updated>2012-01-20T21:16:07+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 0.0 out of 5: Horrible.  Comments from customer: Still waiting for them to answer me as I have been on hold more than 2 hours.]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_22991.html" ></link>
<id>urn:uuid:ee729cdb-d4ba-07a1-684c-4d5f0295131e</id>
<updated>2012-01-04T00:47:24+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 2.0 out of 5: Poor.  Comments from customer: after they talk to me they put on hold and they forgot about me ]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by Terry</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_22383.html" ></link>
<id>urn:uuid:3be890b8-7592-14de-9711-1dc3a9760343</id>
<updated>2011-12-11T06:05:52+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I called at 11pm on Sat night and was immediately connected to a rep who within 5 minutes processed my refund of an Automatic Renewal I did not want.  I haven't yet seen if the re-crediting has gone through.]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by jean </title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_21969.html" ></link>
<id>urn:uuid:bbb4e427-b22a-c63d-37da-11889787e4c0</id>
<updated>2011-11-24T21:57:41+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I want an e-mail address to contact Norton, why don't they have one?  I have another free virus pkg wating until this one lapses..can't wait for that to happen!!]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by juanitaevans</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_21273.html" ></link>
<id>urn:uuid:9d14c74b-e7c2-6769-aacb-b020ed2af67c</id>
<updated>2011-10-31T23:49:21+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Idid not get sany help from this service.  Iwas trying to notify them I already have Norton-Anti-virus and have new computer and old anti virus has not expired and only have 22 days on this new computer anti-virus.

juanitafevans@gmail.com]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_20826.html" ></link>
<id>urn:uuid:77526542-9fdd-b1b8-1cc6-0e5eeae3c892</id>
<updated>2011-10-19T01:46:36+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 3.0 out of 5: Average.  Comments from customer: could not provide the services requested told a supervisor would call back in 30 minutes. waiting....]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by Jude</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_19969.html" ></link>
<id>urn:uuid:0ca962df-81be-cce4-4d85-c68bd94e2370</id>
<updated>2011-09-22T18:35:55+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: She was great, all questions answered quickly and resolved my need. To actually get live help, how great is that!]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by Pygmycoho1</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_16773.html" ></link>
<id>urn:uuid:ad11f3d3-8cf7-78bf-c074-20277328ab90</id>
<updated>2011-06-27T16:55:06+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 4.0 out of 5: Good.  Comments from customer: They auto renewed and we dont' even have the computer.  Guy was from india, but very helpful, easy to understand, and got the job done.  He gave me a customer number in case the money isn't returned.  So far they were very helpful, hope we get our mo]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by JCD</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_16664.html" ></link>
<id>urn:uuid:6098b3d0-0151-e076-a158-d25c24f356fb</id>
<updated>2011-06-24T12:48:08+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Virus Protection software had to be done twice because 5 minutes after the first install the problem continued. The extra fee to "speed up your PC" is a complete ripoff. Never will deal with Norton again. They don't speak clear English, ]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by BIGR</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_15744.html" ></link>
<id>urn:uuid:56c2bc01-4df8-ecab-b4fb-f961c3437d3e</id>
<updated>2011-05-26T01:32:01+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 4.0 out of 5: Good.  Comments from customer: FANTASIC  HELP ]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by lrn</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_14390.html" ></link>
<id>urn:uuid:7a4041eb-9f0d-67ec-1cf4-75c808bc178c</id>
<updated>2011-04-07T03:27:05+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: They claim they are too busy with helping Mac users while they allow you to schedule a call back listing OS X.  They are deceptive at best and criminal at worst, I vote for the latter.  Join a complaint or class action group.  They clearly don't care]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by none</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_14329.html" ></link>
<id>urn:uuid:69691b41-c66a-a8f9-93e5-ff394ab3c757</id>
<updated>2011-04-05T13:34:26+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Dial # and immediately press opt2 before recording tells you options.  Then wait for a Rep.  I was given a confirmation # for a refund of the charge that was put on my credit card without approval and told that this auto charge would not happen again]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_14103.html" ></link>
<id>urn:uuid:f0aa6eaa-ece4-057e-7abf-5e01c609ab36</id>
<updated>2011-03-29T14:31:47+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Called, left number and called back in five minutes.  Cancelled my subscription, no problem.]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.com/Norton_AntiVirus/customer-review_13905.html" ></link>
<id>urn:uuid:52f150f2-427b-a3a5-23cf-b51814a33548</id>
<updated>2011-03-22T20:40:59+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Called, left number, was called back within 5 Min. Waited about 5 Min. The rep was extremely helpful and solved my problem in minutes.]]></summary>
</entry>
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