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<title>Norton AntiVirus reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Norton AntiVirus customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/27735/" ></link>
<id>urn:uuid:f38fd76b-1415-0432-5d2f-34de709e49ad</id>
<updated>2012-05-01T15:58:47+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Couldn't help me but they were very polite.]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/27186/" ></link>
<id>urn:uuid:ef5ba064-b502-efa8-0309-9676489e6ec4</id>
<updated>2012-04-21T17:19:55+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: it took for ever to get someone on the line i was on the phone for at least an hour if not more and got no help what so ever]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by kavs</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/27128/" ></link>
<id>urn:uuid:df1972bb-01de-9e70-5bf4-8b80279d05c3</id>
<updated>2012-04-20T14:26:04+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: loved ite]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by ccyoung79</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/27127/" ></link>
<id>urn:uuid:7b77637b-8510-ddfe-6e88-9c808df3082a</id>
<updated>2012-04-20T13:45:15+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 4.0 out of 5: Good.  Comments from customer: She answered my question.]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/26240/" ></link>
<id>urn:uuid:adb6facb-ff8f-87d5-de93-5bc4302d6cb3</id>
<updated>2012-04-06T19:56:44+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I couldn't install Internet security, a rep said I have a virus and it was $39, to remove it. Aha I said I purchased the virus removal when I bought my software. Oh thats true but you can't install your program so that is another $39. Then went on ho]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/25896/" ></link>
<id>urn:uuid:40e046df-a725-cb9d-0553-05cacfb5d263</id>
<updated>2012-04-01T22:08:11+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: still on phone after 45 minutes..got other things to do...to heck with Norton]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/24913/" ></link>
<id>urn:uuid:1220f780-51a7-3984-d1d0-4c9a71837433</id>
<updated>2012-03-13T18:20:36+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Had a question about how best to cover more than 3 computers.  He answered gave me a price and documented the call in my file.]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by mcharlie</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/24835/" ></link>
<id>urn:uuid:0a7a19d6-6c0b-9f96-f1ce-301f8c6bc7ce</id>
<updated>2012-03-12T17:30:02+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Took all this just to renew without upgrade]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by BBranin</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/24575/" ></link>
<id>urn:uuid:92a818c5-a2df-8de2-665a-437d64f60eeb</id>
<updated>2012-03-05T20:12:40+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: HUNG UP. It's sure easy to buy Norton products but when it comes to getting support, finding the phone number and actually getting through is horrible. Poor Customer Support.]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by ArtLew7</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/24161/" ></link>
<id>urn:uuid:bb12d959-92e8-b107-0e91-c8a852acba5e</id>
<updated>2012-02-15T10:54:06+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 3.0 out of 5: Average.  Comments from customer: PLEASE UNDERSTAND THIS: ONLY NORTON 360 AND A FEW OTHER PRODUCTS GET PROMPT LIVE PHONE SERVICE. IF YOU'VE GOT REGULAR NORTON ANTIVIRUS, YOU'RE OUT OF LUCK...]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by micrman95</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/23720/" ></link>
<id>urn:uuid:47df5dee-d50b-f91b-6c5e-5dd800439954</id>
<updated>2012-01-28T03:11:44+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Worthless effort. Wasted my time to have virtual agent tell me they couldn't answer a simple question aboutt an installation problem]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by volunteer</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/23465/" ></link>
<id>urn:uuid:778b427e-10d5-2efa-edf7-5a73b1069644</id>
<updated>2012-01-20T21:16:07+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 0.0 out of 5: Horrible.  Comments from customer: Still waiting for them to answer me as I have been on hold more than 2 hours.]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/22991/" ></link>
<id>urn:uuid:f8ab7791-6742-8353-9d6a-4d0c14cc451d</id>
<updated>2012-01-04T00:47:24+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 2.0 out of 5: Poor.  Comments from customer: after they talk to me they put on hold and they forgot about me ]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by Terry</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/22383/" ></link>
<id>urn:uuid:d678515a-bc83-c0d7-7e46-b3f9dde16783</id>
<updated>2011-12-11T06:05:52+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I called at 11pm on Sat night and was immediately connected to a rep who within 5 minutes processed my refund of an Automatic Renewal I did not want.  I haven't yet seen if the re-crediting has gone through.]]></summary>
</entry>
<entry>
<title>Norton AntiVirus review by jean </title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Norton-AntiVirus/21969/" ></link>
<id>urn:uuid:16329a45-ec0d-705e-c81a-4cbea3f1862a</id>
<updated>2011-11-24T21:57:41+00:00</updated>
<summary type="html" ><![CDATA[Norton AntiVirus rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I want an e-mail address to contact Norton, why don't they have one?  I have another free virus pkg wating until this one lapses..can't wait for that to happen!!]]></summary>
</entry>
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